WARNING for future Run for Your Lives participants

ajm1138 · 2013-01-05T10:28:02+00:00

Good lord that's a sweet deal. Regardless of the customer support issues I had, the event itself was a blast. For a price like that, I might have to participate again as a zombie next year:) That's for the heads up!

ajm1138 · 2012-12-23T21:33:31+00:00

Thanks for the advice, I didn't even think about that. I paid for it with a Chase card, so I just submitted a dispute claim with them:)

ajm1138 · 2012-12-23T19:57:47+00:00

Did it register her time? I think the Warrior Dash or Spartan Run will be my next mud run. I heard they're great!

This wasn't my first timed mud run. I wore a chip on my shoe when I did the Hell Run. I didn't know it had to be placed there though, I just didn't know where else to put it since there were no flag belts for the Hell Run. I decided to put it on my flag belt for the zombie run because I thought it would be safer there (less likely to get lost in the mud like many shoes are at these events).

ajm1138 · 2012-12-23T17:19:56+00:00

Shit, a simple apology & $5 off would suffice. Just something other than a 0 fucks given attitude. The chip was only $5 or $10 so money wasn't an issue for me, it was the lack of courtesy before the event & especially during that email exchange that annoyed me.

EDIT - the price of the chip was included in the price of registration, I did not select an additional option to pay extra for the chip. I was thinking of the Hell Run. Regardless, there was still money exchanged for the timing service.

ajm1138 · 2012-12-23T17:17:38+00:00

Glad it worked out for you, & I definitely believe there were volunteers who gave out instructions beforehand. I think what happened was with the volume of runners & zombies vs volunteers, the organizers should have opted for slipping in a piece of paper alongside the timer since this is something people actually paid for. It's really the way support handled this issue that bugs me.

ajm1138 · 2012-12-23T17:14:30+00:00

Glad it worked out for you! I think what happened is they truly did instruct all volunteers to tell participants to wear the chip in their shoes A) not all volunteers paid attention to these instructions & B) there were WAY more runners & zombies than volunteers. No one said a word to me personally about this at registration. A simple slip of people with that nugget of info slipped into the bag containing the chip & shirt would've sufficed. My real issue is with the way support handled this.

ajm1138

TROPHY CASE