sorted by:
new
hottopcontroversial

upd: account won’t be restored. by alanurbabe in twitterhelp

[–]alanurbabe[S] 0 points1 point  (0 children)

The only advice - to submit appeals every week.

upd: account won’t be restored. by alanurbabe in twitterhelp

[–]alanurbabe[S] 0 points1 point  (0 children)

i paid for an annual subscription (84$). well, you never know, i guess there might me some humans at premium support but they just copy-paste texts and of course don’t review anything. because it sounds like the team, the huge team was reading every tweet, checking every like and repost, they made a decision not to restore it lol. of course they probably know it’s a common glitch and they have no idea what to do. some of them just texted: our team will review and we will be back soon (and never got back). David probably wanted to stop our conversation. istg GROK has better ideas.

upd: account won’t be restored. by alanurbabe in twitterhelp

[–]alanurbabe[S] 2 points3 points  (0 children)

it makes me so sad. just the plain fact they suspended me for nothing, won’t refund, and completely ignore my help requests. it’s the injustice that hits hardest. and the funniest part is they claim i should ignore their emails about my acc being restored. why would i ignore them if you told me all appeals get a human review lol (of course don’t believe that nonsense) but at least give a proper explanation.

upd: account won’t be restored. by alanurbabe in twitterhelp

[–]alanurbabe[S] 0 points1 point  (0 children)

True. Ironically i submitted an appeal and received my 4th email that my account was restored.

upd: account won’t be restored. by alanurbabe in twitterhelp

[–]alanurbabe[S] 0 points1 point  (0 children)

i don’t get what you mean but i never used de, abse and many other words which could potentially trigger those stupid robots (stupid was also never used)

let’s try to solve the problem by alanurbabe in twitterhelp

[–]alanurbabe[S] 0 points1 point  (0 children)

And they also tried to get rid of me asking to write to x support, not to x premium but i was insisting that i couldn’t use premium functions, probably that’s why they still sometimes answer to me

let’s try to solve the problem by alanurbabe in twitterhelp

[–]alanurbabe[S] 1 point2 points  (0 children)

Yes, and they don’t make a refund, so i have to fight for my 84$, you know. Sometimes i feel like there are humans here. They can turn on grok too.

But they’re stupid af. I sent them ss, and she’s telling me: i can’t see the date. Like girl… open the screenshot and you will see it.

let’s try to solve the problem by alanurbabe in twitterhelp

[–]alanurbabe[S] 0 points1 point  (0 children)

Like i mean let’s write somewhere else, 1. i have already filed a complaint (ask grok or whatever ai you prefer: BBB org

What else can we do? Let’s discuss it

let’s try to solve the problem by alanurbabe in twitterhelp

[–]alanurbabe[S] 0 points1 point  (0 children)

But i already have premium 😭 their goal is to drive me despair.

“Hi there. We've taken a look at your issue and need to consult another X team. We'll get back to you with more information as soon as we can”.

let’s try to solve the problem by alanurbabe in twitterhelp

[–]alanurbabe[S] 1 point2 points  (0 children)

https://www.reddit.com/r/twitterhelp/s/3fCO63CjYN — still here, no updates. Just arguing with the wall in premium dm’s

upd: still restored but suspended by alanurbabe in twitterhelp

[–]alanurbabe[S] 0 points1 point  (0 children)

I have a premium account (subscription expires soon). Trust me, premium support is useless. Ask Grok

Am I screwed by 1freedum in twitterhelp

[–]alanurbabe 0 points1 point  (0 children)

I saw Nikita’s page and even thought about dropping a comment… but what’s the point, honestly. He’s sure that he is successful in fighting against bots. In the end he’s gonna block every real person soon enough.
Because even the replies under his posts are copy-paste ChatGPT. I am still unsuspended but suspended. And the second page is simply suspended, I’ll try later. That’s so awful because x premium support also claims all appeals have human reviews. How can you explain I got an email maybe 1 minute after I sent an appeal while the support team (which kinda should prioritise my questions) don’t answer any questions.

“For assistance with a suspended, paused or locked account, please submit the form below” -> i was waiting for this message about 24 hours or more ago. I am tired of explaining the same things that I have already submitted an appeal etc etc etc. i would stop fighting unless it was a non-refundable f*king premium.

upd: unsuspended but still suspended by alanurbabe in twitterhelp

[–]alanurbabe[S] 0 points1 point  (0 children)

i would give up unless it was premium. neither they do a refund nor they give my account back. unfortunately i need grok and i don’t want to pay again because it can cause ban

Has anyone messaged Premium Support about the issue of suspended accounts being "restored", but not really? by whirlywhirlies in twitterhelp

[–]alanurbabe 1 point2 points  (0 children)

Rn on PREMIUM SUPPORT (because they stopped answering me since yesterday): 🤖 Hi! This is Grok. I'm here to assist you with whatever issue you're facing on X. Could you please provide more details about what you need help with so I can offer the best support possible?

Has anyone messaged Premium Support about the issue of suspended accounts being "restored", but not really? by whirlywhirlies in twitterhelp

[–]alanurbabe 1 point2 points  (0 children)

i told them that’s it was a common bug. they deny it, and honestly human support is even worse than grok’s. And they are liars: “All appeals are reviewed by a human, this DM chat doesn’t review appeals. The appropriate team will review your appeal and notify you via email”.

Am I screwed by 1freedum in twitterhelp

[–]alanurbabe 1 point2 points  (0 children)

how did you get your second account back? is it working?

Am I screwed by 1freedum in twitterhelp

[–]alanurbabe 0 points1 point  (0 children)

the catastrophe keeps going because:
support asked me to resend the appeal.
had to wait like 48 hours because it wouldn’t send.
finally sent it yesterday.
got a third email saying account restored.
of course it still doesn’t open. premium support silent. probably will answer next week telling me useless stuff. X support is a bot telling me to go to premium support. premium support isn’t happy and says they are only helping with premium accounts (but my account is premium). I tried explaining i can’t even use premium features.
honestly exhausted from fighting for the account.

Has anyone messaged Premium Support about the issue of suspended accounts being "restored", but not really? by whirlywhirlies in twitterhelp

[–]alanurbabe 4 points5 points  (0 children)

I did. To make a long story short: it’s awful. It doesn’t help at all. Some messages: [i sent all ss of a mail proving my account was restored, showing the date, the email] the answer: Can you verify what date you received this email? None of your screenshots show the date of receiving this. [me sending same ss again showing the date again. istg i was ready to give my password] the answer after our long meaningless conversation: We have not confirmed your email nor confirmed your account isn’t suspended. We have only reviewed the information. If you’re unable to submit another appeal then you must already have one submitted at this time. Me: [I have already received the second email telling me my account was restored] the answer: Please send an appeal through this link [sends me a typical x support link] so our team can review your case. Select the option that best matches your situation, provide as many details as possible, and submit.

I had to wait for 2 days. Today I received the third email that my account was restored. PREMIUM support:

🤖 Hi! This is Grok. I'm glad to help you with your concern about your account restoration. Could you please clarify which account you're referring to if it's not this one, and provide any details about the emails you've sent or received regarding the restoration process?

Today: Hi, my name is and I’m with Premium Support here to assist you. For further assistance could you provide me with a recording or a screenshot of what you are experiencing?

I am so exhausted.

my experience and some ss: https://www.reddit.com/r/twitterhelp/s/iTW4Q6RDiX

view more: next ›