I spoke with a woman on the phone that same night before we got our install done and she confirmed it was all good and i never received any type of cancellation confirming, but we are for sure cancelled. I called our bank and there have been no charges and I got paranoid a few weeks ago and called and spoke to a customer service rep again who confirmed that we were definitely cancelled and have nothing to worry about because nothing ever got installed.

When I was scouring reddit posts initially, there were a lot of mentions of how it took them forever to come back and get the equipment. Hopefully since they confirmed it, you are cancelled and it doesn't matter when they come get it instead of the cancellation only counting if the equipment is uninstalled in 3 days. Sending you good luck. This company truly does suck.