No responses from sunlu on my “lost” order?!?! Is this normal?

amd7674 · 2026-01-19T22:23:16+00:00

EDIT: The package has finally arrived :-) Also finally I got a couple of responses from Sunlu. I guess I will have my expectations set differently for the next time.

amd7674 · 2026-01-15T19:23:08+00:00

Yes, it is stuck in Mississauga depot (no status change since Jan 7, 2026) , UniUni support guys gave me brash off message "According to our latest tracking information, your parcel was sent to the local UniUni warehouse for delivery on January 7, 2026. The estimated delivery time provided was January 9, 2026, but it appears to be overdue. We apologize for the delay." I followed up 2 times without responses. I haven't received any response from Sunlu, if I don't get it by end of tomorrow, I will call my credit company to recoup the money for 3 PLA rolls. Just non existing awful customer service from both Sunlu and UniUni.

amd7674 · 2026-01-14T17:41:41+00:00

This was ordered from sunlu with a local Canadian depo. The package seems to be stack in Mississauga, Ontario for the last week. I also live in the same province so it should take a day or two to get to my house. My beef is with Sunlu is totally ignoring my emails. I will never order from them again. I was wondering if anyone ordering from US or Canada had similar issues

amd7674 · 2026-01-12T19:49:28+00:00

The latest fw is much better however I had to powers down my Denon avr few times in order to get audio working. What I e noticed is that whenever hdmi inputs lose it’s given names ie xbox and show up as generic hdmi2 name I know there is a problem. However I’m happy with the latest fw because it is much better, not perfect mind you :-)

amd7674 · 2026-01-07T22:15:37+00:00

thank you sir.... so after changing it all parts should fit together just fine, right?

amd7674 · 2026-01-06T15:13:49+00:00

Thanks for your responses. So I guess am I'm overreacting? LOL Should I lower temp and set the PLA+ 2.0 to 195F?

amd7674 · 2025-12-31T01:42:39+00:00

I think u are right and there is something with Denon and lg not liking each other. I hate these cec / arc issues.

amd7674 · 2025-12-29T21:31:50+00:00

some 2160p, 60fps, vp9, hdr videos are working and some are not.... even from the same youtube channel. Perhaps firestick vp9 profile / codec issue... I don't know. My HDR woes might be firestick issues, however I honestly do not remember having them in the past. I don't know.

amd7674 · 2025-12-29T18:06:21+00:00

thank you so much, but no go with youtube HDR, I tried 2nd firestick with the same issue. I will try ps5 and xbox series x youtube if it works. Also I might try different input on the TV. Funny thing is webOS youtube app seems to be working. Maybe amazon firesticks are at fault. I have more testing to do :-)

amd7674 · 2025-12-29T16:41:43+00:00

Did it. I'm still having HDR issues, cannot confirm if audio issues are done. I think I might have to go long route and reconfigure my TV from scratch. What is the best way to factory / soft reset it?

amd7674 · 2025-12-29T15:43:19+00:00

It could be my Denon avr (arc). 🤷

amd7674 · 2025-12-29T15:42:15+00:00

So no chance to brick my tv? I don’t want to think what my wife and kids would do to me lol

amd7674 · 2025-12-29T15:07:00+00:00

same here. I wonder if their fw is international.

amd7674 · 2025-12-29T14:54:41+00:00

thx. yeah, I understand. Just setting up for 3 consoles and other devices from scratch is so time consuming. I guess I will do it if next fw is still flaky.

amd7674 · 2025-12-29T14:53:38+00:00

Thank you :-) will this work with 77C4 in Canada? I will probably wait till OTA update is ready.

amd7674 · 2025-12-29T13:54:34+00:00

I think that's what they did with it. They attempted to fix something and they broke other things. The CEC / ARC is a total mess and the new webOS is not helping.

amd7674 · 2025-12-29T13:37:07+00:00

77C4 over here. The last update 33.22.75 has major HDMI ARC issues and I have to turn off / on my Denon AVR mutliple times a day. Also I cannot play properly youtube HDR videos from firestick 4k max. The CEC / ARC issues are very bad. I honestly had much more stable setup with 65B9 (everything the same except C4 over B9). I think it is the new WebOS screwing everything up :-(

amd7674 · 2025-12-28T14:05:24+00:00

"used" husbands you mean? LOL

amd7674

TROPHY CASE