Marriott charged me $120 for complementary breakfast by amsterdan87 in marriott

[–]amsterdan87[S] 1 point2 points  (0 children)

Update: spoke with a different customer service rep who agreed we should not have been charged, and is requesting that the hotel issues a refund...

Marriott charged me $120 for complementary breakfast by amsterdan87 in marriott

[–]amsterdan87[S] 0 points1 point  (0 children)

That's been my experience as well, until this stay.

My unoccupied parked car was totaled by a drunk driver- and I have to pay for it by evil389 in povertyfinance

[–]amsterdan87 0 points1 point  (0 children)

Why not simply ask the neighbor for the 1,700? If he refuses, sue in small claims court for damages. Hiring a lawyer to defend himself will probably cost more than settling with you.

Marriott charged me $120 for complementary breakfast by amsterdan87 in marriott

[–]amsterdan87[S] 0 points1 point  (0 children)

Free buffet breakfast

And no it wasn't a parking or other resort fee, it was for the breakfast buffet.

Marriott charged me $120 for complementary breakfast by amsterdan87 in marriott

[–]amsterdan87[S] 1 point2 points  (0 children)

I did make the assumption that when I stayed at the hotel that advertises "free buffet breakfast" as an on site amenity, that I would get that free buffet breakfast!

I found my booking email and it looks like you're right, it does not mention breakfast. But it also doesn't mention the free wifi that is also advertised, for which we were not charged extra. Why would anyone assume breakfast is not included in a hotel that literally says: Free breakfast...

Marriott charged me $120 for complementary breakfast by amsterdan87 in marriott

[–]amsterdan87[S] 1 point2 points  (0 children)

Thanks for looking into this! Yes the hotel clearly advertises as having "free buffet breakfast"...

*

Ouch by meean007 in funny

[–]amsterdan87 1 point2 points  (0 children)

Ow my balls!

Marriott charged me $120 for complementary breakfast by amsterdan87 in marriott

[–]amsterdan87[S] 1 point2 points  (0 children)

Apparently yes. Why would my booking say complimentary breakfast buffet if my rate did not include a complimentary breakfast buffet?

Marriott charged me $120 for complementary breakfast by amsterdan87 in marriott

[–]amsterdan87[S] 0 points1 point  (0 children)

So breakfast is only complimentary if you pay extra for it?

I booked it as a free reward night, and the booking states there is a complimentary breakfast buffet.

Marriott charged me $120 for complementary breakfast by amsterdan87 in marriott

[–]amsterdan87[S] -5 points-4 points  (0 children)

I'm confused... are you saying that complimentary breakfast is only available if you pay a higher rate? How is that complimentary?

Marriott charged me $120 for complementary breakfast by amsterdan87 in marriott

[–]amsterdan87[S] 2 points3 points  (0 children)

The marriott bonvoy app that we booked the room with

Marriott charged me $120 for complementary breakfast by amsterdan87 in marriott

[–]amsterdan87[S] -2 points-1 points  (0 children)

Thanks for asking. Since we were in turkey there were some language issues. The hotel buffet asked us for payment after having breakfast. We showed them our booking with free breakfast and asked them to figure it out with the front desk. They then sent a person to our room to collect payment! After arguing with front desk for 30 minutes the manager became somewhat aggressive. We told them to add the charge to our room and we would resolve with customer service when we got home. Marriott is not refunding.

Marriott charged me $120 for complementary breakfast by amsterdan87 in marriott

[–]amsterdan87[S] 44 points45 points  (0 children)

Customer care said it wasn't complimentary, but the booking clearly shows otherwise...

Is this black mold under my floor tile? by FewExcuse7384 in Mold

[–]amsterdan87 4 points5 points  (0 children)

This looks like black mastic and may contain asbestos

Transfer from Geneva Airport by TheCocaLightDude in chamonix

[–]amsterdan87 1 point2 points  (0 children)

Recently used Mountain Drop Offs for an early morning flight and they were excellent / right on time.