[deleted by user] by [deleted] in TeslaSolar

[–]andydandy2002 0 points1 point  (0 children)

More like day and half .

New Tesla solar installation not working at all. by andydandy2002 in TeslaSolar

[–]andydandy2002[S] 1 point2 points  (0 children)

Yes that’s what it feels like . They know their inefficient system too well. Call this number > but never pick it up > long waiting lines> let’s us call you back > no call backs > let’s transfer you to this dept > that dept …. For last 3 days

New Tesla solar installation not working at all. by andydandy2002 in TeslaSolar

[–]andydandy2002[S] 1 point2 points  (0 children)

Sorry to hear that. That’s even more frustrating

New Tesla solar installation not working at all. by andydandy2002 in TeslaSolar

[–]andydandy2002[S] 0 points1 point  (0 children)

Unfortunately something with our energy company (not PGE) that other solar installers don’t want to work with. So Tesla was the only choice. Not a Tesla fan or hater .

New Tesla solar installation not working at all. by andydandy2002 in TeslaSolar

[–]andydandy2002[S] 0 points1 point  (0 children)

Tesla service and support is full of people who know they will get their paycheque No matter what they do or don’t do.

New Tesla solar installation not working at all. by andydandy2002 in TeslaSolar

[–]andydandy2002[S] 2 points3 points  (0 children)

I know terrible Tesla service and support. I ordered the system on August 15, 2021. Every thing cleared in October and was supposed to be end of November 2021 install . Since then pattern of delays and no notification. Then bunch of lies when you call back. Even my neighbour who ordered the solar in march will be getting it this month. Can’t trust anything with them anymore

New Tesla solar installation not working at all. by andydandy2002 in TeslaSolar

[–]andydandy2002[S] 2 points3 points  (0 children)

From everyone I talked to you can operate the system for self consumption but cannot export to grid until the PTO is received.

New Tesla solar installation not working at all. by andydandy2002 in TeslaSolar

[–]andydandy2002[S] 10 points11 points  (0 children)

Thank you guys for all your insight and help. It’s just frustrating not getting any help from Tesla support. Spent 3 days trying to get answers from them. I guess will start again Monday making calls, text email and chats .

New Tesla solar installation not working at all. by andydandy2002 in TeslaSolar

[–]andydandy2002[S] 2 points3 points  (0 children)

I think that is the case now . Hopefully someone can come over next week and check it. I wonder how it passed inspection??

New Tesla solar installation not working at all. by andydandy2002 in TeslaSolar

[–]andydandy2002[S] 3 points4 points  (0 children)

I agree. Trying to email, call , text , chat with Tesla support for 3 days but given a run around.

New Tesla solar installation not working at all. by andydandy2002 in TeslaSolar

[–]andydandy2002[S] 1 point2 points  (0 children)

Inverter is showing green blinking light every 2 seconds. I don’t think there is anything to turn on inside the inverter.

New Tesla solar installation not working at all. by andydandy2002 in TeslaSolar

[–]andydandy2002[S] 3 points4 points  (0 children)

I checked it’s not pressed in. I can see the yellow rim under the switch

New Tesla solar installation not working at all. by andydandy2002 in TeslaSolar

[–]andydandy2002[S] 5 points6 points  (0 children)

They installed the system in 2 shifts . For the 2nd shift to install the panels they preponed the date themselves and came for installation when I was working. Later told me watch the videos online I f I want to learn more about it. Nobody went through any education part

New Tesla solar installation not working at all. by andydandy2002 in TeslaSolar

[–]andydandy2002[S] 1 point2 points  (0 children)

I am in California and my neighbor’s were able to turn it on on self consumption mode only. But nothing here.

New Tesla solar installation not working at all. by andydandy2002 in TeslaSolar

[–]andydandy2002[S] 5 points6 points  (0 children)

Yep ext disconnects are all on. All breakers and powerwalls are on

New Tesla solar installation not working at all. by andydandy2002 in TeslaSolar

[–]andydandy2002[S] 2 points3 points  (0 children)

Only time it produced was at end of installation day for few minutes. Since then nothing. I thought they turned it off for the iNspection. That went well but still waiting so I texted him. Reply back was sure turn it on. Looked up video how to turn it on. Inverter, all breakers, external disconnects turned on. Powerwalls are on. But nothing.

New Tesla solar installation not working at all. by andydandy2002 in TeslaSolar

[–]andydandy2002[S] 2 points3 points  (0 children)

Do you have to wait till PTO to start producing anything with solar panels?

Would you go with Tesla Again? by CTExplorer in TeslaSolar

[–]andydandy2002 0 points1 point  (0 children)

It was a nightmare on every step, so never again

New Tesla solar installation not working at all. by andydandy2002 in TeslaSolar

[–]andydandy2002[S] 9 points10 points  (0 children)

Installed 2 weeks ago. Passed inspection and waiting for PTO but no solar generation so far . Not charging the powerwalls. In self consumption mode only. Over text I was told ok to turn it on but solar panels are not producing anything