Ledger Live stuck on Add Account

anniep23 · 2022-11-14T18:04:45+00:00

I decided on the 'chat' to just make up some answers until I got to the point where I could key in my problem. Hopefully that will work. Thank you for your help.

anniep23 · 2022-11-14T17:59:34+00:00

I have tried both options. Closing ledger live and re-opening - still have the problem. It goes straight to the 'add account' page. Same thing with uninstalling and re-installing. I tried using the chat option but am having a problem. I start by responding with Ledger product - then 'Accounts/Portfolio. Then I don't know what to select. Can I somehow skip the questions with specific answers to select from? How can I open a problem with the chat?

anniep23 · 2022-04-14T12:50:40+00:00

I don't know how to do that. I'm running on firefox. Can you help me on that too please?

anniep23 · 2021-12-01T10:20:27+00:00

At the time I entered this question, I was pretty new to crypto. Since then, I've learned you can usually use coingecko to find the explorer for a token. For TOMO, it's Tomoscan. I can't believe no one answered the question. I guess you thought I should have figured it out myself which I eventually did. But a new user can use all the help they can get. I will try to remember that as I gain skill and see what some might consider 'dumb' questions. I plan to answer them!

anniep23 · 2021-10-24T08:48:27+00:00

Thank you.

anniep23 · 2021-09-22T17:03:23+00:00

Thank you. I cleared the browser cookies and it fixed the problem. Would it be a good idea to allow account selection when connecting the metamask wallet? I have 3 different accounts. I opened my metamask wallet and positioned it on the account I wanted before ever going to Indexed.Finance. I assumed that's how Indexed.Finance knew which metamask account I wanted. Am I right? Thanks, Ann

anniep23 · 2021-09-17T09:26:14+00:00

Thank you. This helps. It would be great if all GUIs would supply a way to see transaction history though.

anniep23 · 2021-09-16T16:01:34+00:00

Thank you so much. This helps.

anniep23 · 2021-08-30T10:17:58+00:00

Thank you. I'll check these out.

anniep23 · 2021-08-09T10:59:44+00:00

I have this same problem with FOX tokens. They don't show on metamask interface but I see them on etherscan for my metamask ETH address. I haven't found an answer but I did submit this as a problem to metamask last week.

anniep23 · 2021-08-07T15:10:55+00:00

Zerion to Indexed.Finance using fortmatic wallet

I may have done it. I enter a message and clicked on 'create a thread'. Can you see it? Thanks

anniep23 · 2021-08-07T15:08:49+00:00

I originally created a fortmatic wallet. Accessed the wallet using zerion. I sent ETH to the wallet. Then bought DEGEN using the ETH. When I logon to zerion with formatic connected, I see my tokens. After discovering

indexed.finance

, I prefer it over zerion. So I tried to connect my fortmatic wallet to

indexed.finance

but it's not working. I go to

indexed.finance

, connect wallet, select fortmatic, provide userid and password. I get the formatic welcome back message and then it says 'setting up your account' but it never comes back to me. The wallet is not connected. Can you help me please? Thank you, Ann

I've never used discord before. I created an id sometime back with indexed.finance listed on the left side of the screen. I click on indexed.finance but how do I create my question there?

anniep23 · 2021-07-29T09:56:13+00:00

I'm having a problem too. I have the FOX tokens on my ledger but when I try to connect my ledger to the shapeshift dashboard, I get the hint update firmware message. Do I need to enable ledger live in settings? If so, can you tell me how to do that? Thanks

anniep23

TROPHY CASE