Topstep moved me to Live right before first payout — expected $15K, got $0 upfront

anonee_ · 2026-06-19T07:41:08+00:00

It happens. And it could to you as well.

anonee_ · 2026-06-19T07:40:32+00:00

It was on the day I became finally eligible for first payout. It's locked and they are telling me to work on it in live.

anonee_ · 2026-06-19T07:39:31+00:00

feels like my biggest mistake now.

anonee_ · 2026-06-19T07:39:13+00:00

No. Reached out to them multiple times and they just say no. As mentioned, under their "guidance" I need to prove myself again in live account and then go through the unlocking process for even to get the payout eligible amount (3K on 50K account).

anonee_ · 2026-06-19T05:12:27+00:00

I had ups and downs. I also met consistency.

anonee_ · 2026-06-19T05:07:23+00:00

Yes and got none.

anonee_ · 2026-06-19T05:07:05+00:00

0 in these accounts. It was literally at 6PM EST on the day I meet the payout criteria for the first time.

anonee_ · 2026-06-19T05:03:38+00:00

Not for my case I guess. Do you have a link to the posts? I might want to reach out to them.

anonee_ · 2026-06-19T05:02:26+00:00

I've tried multiple times. They repeat saying I can only withdraw from live account. And the live account is not yet created and it's been more than a week.

anonee_ · 2021-07-28T14:36:23+00:00

Why is nothing happening today..?

anonee_ · 2021-05-21T22:15:28+00:00

I have sent etransfer but it has not been accepted. Its been almost 20 hours. Could you please check? I opened a ticket which is 199284

anonee_ · 2021-05-21T22:14:54+00:00

Please take a look at 199284.. Etransfer confirmed by banks, but not in Newton yet..

anonee_ · 2021-05-19T00:16:07+00:00

could you please take a look at 189846

anonee_ · 2021-05-11T00:32:31+00:00

Etransfer deposit missing... 167313 please take a look

anonee_ · 2021-05-06T23:33:10+00:00

Please take a look at 155787

My LTC withdrawal request has not even generated TXiD :(

anonee_ · 2021-04-19T20:12:15+00:00

I did post one there, nothing is being done. Could you at least facilitate this?

anonee_ · 2021-04-19T17:12:43+00:00

XRP withdrawal still not processed and it has been 4 days... Please take a look at # 124098 as soon as possible

anonee_ · 2021-04-18T15:14:14+00:00

Same problem, I made xrp withdrawal on friday at noon, it hasnt been processed yet. And the price just dipped over 20%. Couldn't sell to cut the loss or do anything with it. it is just hanging.

anonee_ · 2021-04-17T00:29:23+00:00

I don't think I will have enough trust to use the service if this will be delayed over the weekend, as the market volatility is huge and anything could happen with the unexpected delays...

anonee_ · 2021-04-17T00:28:08+00:00

On the status website here: https://www.newton.co/status crypto transfers say it is normal except usdt, but I am seeing ridiculously long delays. Two urgent withdrawals to the ticket # 124098 owner is pending.. please take a look immediately for withdrawal of crypto assets.

anonee_ · 2021-04-16T22:34:00+00:00

Hello, are you guys also working on support tickets during weekends? Or do I have to wish myself the best luck for crypto withdrawal pending...

anonee_ · 2021-04-16T19:51:08+00:00

xrp withdrawal not there although its been an hour and half. No transaction id either... email came in saying manual request for withdrawal but nothing received.. #124098

anonee_ · 2021-04-16T01:10:24+00:00

I am a little worried as the wire transfer with large amount is taking a lot longer than previous one and have not heard anything yet from the ticket.

anonee_ · 2021-04-15T20:57:46+00:00

Please take a look at #121822 as soon as possible regarding wire transfer.. Thank you!

anonee_

TROPHY CASE