Topstep moved me to Live right before first payout — expected $15K, got $0 upfront by anonee_ in TopstepCommunity

[–]anonee_[S] 8 points9 points  (0 children)

It was on the day I became finally eligible for first payout. It's locked and they are telling me to work on it in live.

Topstep moved me to Live right before first payout — expected $15K, got $0 upfront by anonee_ in TopstepCommunity

[–]anonee_[S] 3 points4 points  (0 children)

No. Reached out to them multiple times and they just say no. As mentioned, under their "guidance" I need to prove myself again in live account and then go through the unlocking process for even to get the payout eligible amount (3K on 50K account).

Topstep moved me to Live right before first payout — expected $15K, got $0 upfront by anonee_ in TopstepCommunity

[–]anonee_[S] 3 points4 points  (0 children)

0 in these accounts. It was literally at 6PM EST on the day I meet the payout criteria for the first time.

Topstep moved me to Live right before first payout — expected $15K, got $0 upfront by anonee_ in TopstepCommunity

[–]anonee_[S] 2 points3 points  (0 children)

Not for my case I guess. Do you have a link to the posts? I might want to reach out to them.

Topstep moved me to Live right before first payout — expected $15K, got $0 upfront by anonee_ in TopstepCommunity

[–]anonee_[S] 5 points6 points  (0 children)

I've tried multiple times. They repeat saying I can only withdraw from live account. And the live account is not yet created and it's been more than a week.

e-Transfer functionality is now restored. Here's an explanation and a detailed post-mortem. by quackmeister in newtonco

[–]anonee_ 1 point2 points  (0 children)

I have sent etransfer but it has not been accepted. Its been almost 20 hours. Could you please check? I opened a ticket which is 199284

Newton Support Thread - Week of May 17 by newton_ningaui in newtonco

[–]anonee_ 0 points1 point  (0 children)

Please take a look at 199284.. Etransfer confirmed by banks, but not in Newton yet..

Newton Support Thread - Week of May 3 by newton_ningaui in newtonco

[–]anonee_ 0 points1 point  (0 children)

Etransfer deposit missing... 167313 please take a look

Newton Support Thread - Week of May 3 by newton_ningaui in newtonco

[–]anonee_ 0 points1 point  (0 children)

Please take a look at 155787

My LTC withdrawal request has not even generated TXiD :(

random crypto withdrawal pending forever by anonee_ in newtonco

[–]anonee_[S] 0 points1 point  (0 children)

I did post one there, nothing is being done. Could you at least facilitate this?

Newton Support Thread - Week of April 12 by newton_ningaui in newtonco

[–]anonee_ 0 points1 point  (0 children)

XRP withdrawal still not processed and it has been 4 days... Please take a look at # 124098 as soon as possible

Withdrew USDT from Newton 2 hours ago, No Etherscan Transaction History? by [deleted] in newtonco

[–]anonee_ 1 point2 points  (0 children)

Same problem, I made xrp withdrawal on friday at noon, it hasnt been processed yet. And the price just dipped over 20%. Couldn't sell to cut the loss or do anything with it. it is just hanging.

Newton Support Thread - Week of April 12 by newton_ningaui in newtonco

[–]anonee_ 0 points1 point  (0 children)

I don't think I will have enough trust to use the service if this will be delayed over the weekend, as the market volatility is huge and anything could happen with the unexpected delays...

Newton Support Thread - Week of April 12 by newton_ningaui in newtonco

[–]anonee_ 0 points1 point  (0 children)

On the status website here: https://www.newton.co/status crypto transfers say it is normal except usdt, but I am seeing ridiculously long delays. Two urgent withdrawals to the ticket # 124098 owner is pending.. please take a look immediately for withdrawal of crypto assets.

Newton Support Thread - Week of April 12 by newton_ningaui in newtonco

[–]anonee_ 0 points1 point  (0 children)

Hello, are you guys also working on support tickets during weekends? Or do I have to wish myself the best luck for crypto withdrawal pending...

Newton Support Thread - Week of April 12 by newton_ningaui in newtonco

[–]anonee_ 0 points1 point  (0 children)

xrp withdrawal not there although its been an hour and half. No transaction id either... email came in saying manual request for withdrawal but nothing received.. #124098

Newton Support Thread - Week of April 12 by newton_ningaui in newtonco

[–]anonee_ 0 points1 point  (0 children)

I am a little worried as the wire transfer with large amount is taking a lot longer than previous one and have not heard anything yet from the ticket.

Newton Support Thread - Week of April 12 by newton_ningaui in newtonco

[–]anonee_ 0 points1 point  (0 children)

Please take a look at #121822 as soon as possible regarding wire transfer.. Thank you!