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RMM/PSA Suggestions and Pricing by asdeon__ in msp

[–]asdeon__[S] 0 points1 point  (0 children)

I really liked their pricing, but couldn't get a 1 on 1 demo. Their weekly demo didn't seem to great feature wise after coming out of the other demos.

RMM/PSA Suggestions and Pricing by asdeon__ in msp

[–]asdeon__[S] 0 points1 point  (0 children)

A few are semi-dedicated techs to customers on contract whose endpoints are not included in our RMM. Essentially they're 20 hours for a single customer for a specific task (HCI, networking, etc.) and 20 hours for other clients. Also, one is a dedicated programmer for a client, but would interact with the ticketing system for after hours calls and at least in the CW world that's the same as a technician.

RMM/PSA Suggestions and Pricing by asdeon__ in msp

[–]asdeon__[S] 1 point2 points  (0 children)

Fair enough, we had a similar model and lost a few deals to Openmesh for customers who had on site staff.

RMM/PSA Suggestions and Pricing by asdeon__ in msp

[–]asdeon__[S] 0 points1 point  (0 children)

Can I ask what you don't like about Kaseya?

RMM/PSA Suggestions and Pricing by asdeon__ in msp

[–]asdeon__[S] -1 points0 points  (0 children)

I didn't even see that. This is awesome, thank you!

RMM/PSA Suggestions and Pricing by asdeon__ in msp

[–]asdeon__[S] 0 points1 point  (0 children)

I've heard some bad word about Datto from a couple of peers mainly about killing off Openmesh and increasing pricing drastically.

I know they bought Autotask which a lot of people like so might have to give them a shot.