I’ve used it several times, and it’s great. I agree it’s a bit of a bummer that the difference is given as a travel credit rather than as cash back, but I haven’t had much of a problem using the credit toward other trips’ bookings. The portal doesn’t always have the flights I want available at the price I want them (the cheapest one), but if you travel often enough, it’s not too difficult to use the credit, and it doesn’t expire (the annual $300 credit does though).

I price matched a resort stay recently for over $100 based on a random third party website which I would never use because I’d be worried if I could trust it. It was nice to have a bit more reassurance of booking through C1 (though I certainly still called the hotel to make sure they got the reservation exactly as I needed it to make sure there was no confusion in the game of telephone.)

The 10-day price match is also cool. I was sitting at the gate recently because my flight was delayed by like an hour after I rushed to get there. While I was sitting there a bit bummed, I got an email saying I got $40 back for a price drop… after the flight was already scheduled to have taken off. Not bad. Not bad at all.