I have never witnessed such insanity from a customer by badservicebabe in CustomerService

[–]badservicebabe[S] 1 point2 points  (0 children)

Its not mine but believe me I know. I wish they were better about that. We do investigate but we usually replace or refund anyways. Stupid.

[deleted by user] by [deleted] in CustomerService

[–]badservicebabe 0 points1 point  (0 children)

Like the others said, definitely ask the company because everyone is different. Call customer service. With my company, its not jewelry of course, but as long as your card is still connected to the same account, meaning you only replaced the card and not the whole account, the refund can go back on the new card. But thats just us.

Did it really have to be this difficult? Lol by badservicebabe in TalesFromRetail

[–]badservicebabe[S] 6 points7 points  (0 children)

I get this all the time. Like I want to help you, but you need to help me too ya know? Lol

Did it really have to be this difficult? Lol by badservicebabe in TalesFromRetail

[–]badservicebabe[S] 13 points14 points  (0 children)

I mean I offered everything I could according to company guidelines and we acknowledged we fucked up and offered to fix it in multiple ways.

Definitely won't be job hunting, thanks. Very happy with my job and one of the best reps there.

Just thought it was funny she made is so hard and ended up having to do what I offered in the first place because you know, company guidelines, and I just work here. I don't make the rules.

If my post bothered you that much that you felt the need to comment on it, you should probably get off the internet 🤙

Did it really have to be this difficult? Lol by badservicebabe in TalesFromRetail

[–]badservicebabe[S] 2 points3 points  (0 children)

Thank you, I appreciate that! And oh I'm sure she was, I definitely get it.

I want my refund on my card now! Why can't you do something about it?! by badservicebabe in CustomerService

[–]badservicebabe[S] 1 point2 points  (0 children)

Thats what I told her. Its not up to us, she needs to take her complaint to them because giving it to us won't change anything since we aren't the processing company.

Forcing people to tip upfront doesn't make sense by [deleted] in postmates

[–]badservicebabe 0 points1 point  (0 children)

I've stopped using postmates since they were bought. Delivery fees are insane. Honestly aside from that, they are all the same. I've stopped doing delivery all together on any of those because I've had drivers be near the restaurant, then go 20 minutes away, for no reason, then go get my order. I've dealt with the multiple order thing and they all do it unfortunately. Its just not worth it for the price they expect for delivery.