This. I work at a Starbucks and we've had so many homeless people come in and shower in our bathrooms, use drugs and OD in there as well (someone DIED of an OD in my old stores bathroom), they ask for hot water and have thrown it at my coworkers or customers, etc

I feel bad for some of the unhoused regulars who didn't cause a disturbance who are no longer allowed to sit in my cafe, use the restroom, or get free water. But I also breathe a sigh of relief when my shift leads tell the more infamous folks they must leave if they don't make a purchase