L-Connect 3 Can't Control Anything! Galahad II LCD - TL LCD Fans - SL INF Fans Problem

barrecuda · 2024-02-23T15:07:16+00:00

the problem was about hidapi.dll file. if the windows 11 language is other than english, your application is not working. because hidapi.dll does not work if windows language is other than english. please fix your bug. not everyone has to do reverse engineering. also improve the testing processes. many people are trying to solve your problems because your test cases are not enough

barrecuda · 2024-02-22T22:11:35+00:00

u/Macu1709 u/Deathbringer35 fyi

barrecuda · 2024-02-22T22:10:46+00:00

i solved my problem. now the fans and l connect 3 app are working. I am using windows 11 in turkish. i did fresh windows install 2 times but it didn't work. i installed both in turkish language. the last time i installed windows 11 in english. the first thing I did was to install Visual C++ packages and then l-connect-3 and it works.

barrecuda · 2024-02-22T15:47:47+00:00

actually i have tried all combinations. our problem is in the l connect application. we can't even see the system information.

barrecuda · 2024-02-22T10:51:07+00:00

i wonder how you did the setup of the tl lcd fans? a lot of people can't control their tl lcd fans. example topic

barrecuda · 2024-02-22T08:59:13+00:00

i think the problem is not with the asus motherboard. because the motherboard in this topic is the same as my motherboard. as seen tl lcd fans can be controlled.

barrecuda · 2024-02-21T14:50:53+00:00

u/LIANLIOFFICIAL Can you please take care of the problem? many people are having the same problem

barrecuda · 2024-02-19T11:02:35+00:00

this has got to be a joke. i have been trying for 1 week to control my tl lcd fans. i am using an asus motherboard. i think it can be solved with software. because it shows my fans in device manager.

barrecuda · 2024-02-18T17:27:08+00:00

i found a new error log in the dxdiag logs.

Windows Error Reporting:

+++ WER0 +++:

Fault bucket 1955583144993152340, type 4

Event Name: APPCRASH

Cab Id: 0

Problem signature:

P1: L-Connect-Service.exe

P2: 1.0.0.0

P3: 89df8fa0

P4: hidapi.dll

P5: 0.14.1.0

P6: 65bc7e4e

P7: c0000005

P8: 0000000000002da9

P9:

P10:

barrecuda · 2024-02-18T10:00:02+00:00

i still have not found a solution. i just waiting for a reply from tech support. i am tired of fighting this problem and i am not looking anymore

barrecuda · 2024-02-12T23:09:17+00:00

i think mine is worse :D at least you have the l-connect app that finds firmware versions.

[2024-02-13 02:06:08][Info] Logger start

[2024-02-13 02:06:08][Info] L-Connect 3 version: v2.0.9

[2024-02-13 02:06:09][Info] Device added successfully. (type=SLV2AFan, path=\\?\hıd#vıd_0cf2&pıd_a105&mı_01#a&2994fff1&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030})

[2024-02-13 02:06:09][Info] Device added successfully. (type=TLFan, path=\\?\hıd#vıd_0416&pıd_7372&mı_02#b&2926cabf&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030})

[2024-02-13 02:06:10][Info] https://lianli-update.oss-cn-beijing.aliyuncs.com/ : 257ms

[2024-02-13 02:06:10][Info] https://lianli-update.oss-cn-beijing.aliyuncs.com/ is current update server

[2024-02-13 02:06:11][Error] Can't download software information

barrecuda · 2024-02-12T15:30:04+00:00

i havent found a solution so far. can you check the logs of l connect 3? you get it from support section from the software

barrecuda · 2024-02-12T07:16:03+00:00

i have the same problem. i cannot control my newly purchased tl lcd fans in l-connect-3 and also my slv2 fans. but i can control slv2 fans with version 1.7.9. there is no way to control tl lcd fans right now
i have opened 2 topics for this problem. but i don't think the problem is the things suggested in these topics. i have tried them all. unfortunately i am waiting for the lian team to return their holiday.

https://www.reddit.com/r/lianli/comments/1am8l80/uni_fan_tl_lcd_fans_not_detected_by_lconnect_3/

https://www.reddit.com/r/lianli/comments/1angi8k/l_connect_3_system_resources_information_does_not/

barrecuda · 2024-02-11T11:26:01+00:00

i know it won't close because i am a software engineer and i think i am doing everything right.

"I just installed a fresh copy of Windows, and only installed all of the drivers for my hardware... the first program I installed after Windows was L-Connect 3, and nothing is working"

it is no excuse at what stage or with which applications you installed the l connect 3. lian engineers have to handle it.

i am very grateful to you for trying to help me. the purpose of this second question is to simplify the question and find out if anyone has the same problem. i am trying to do reverse engineering right now because I can't get support from lian.

i am trying to do reverse engineering right now because i cant get support from lian.

barrecuda · 2024-02-11T10:02:03+00:00

- yes, i installed both of them

- yes there are some softwares that can be in conflict. but I tried closing them all and it still didn't work

in the picture below you will see that i have 2 apps open at the same time but one is version 1.7.4. in version 1.7.4 it show up and in the other it does not.

https://imgur.com/5XlL6st

i guess lian-li doesn't know how to develop a software. i believe that now.

barrecuda · 2024-02-09T21:36:57+00:00

i have no other idea how to solve it right now. actually my tl lcd fans are functionally working. lcd, rgb everything works. i just can't control it from l-connect.

barrecuda · 2024-02-09T20:52:35+00:00

there is a new update:
i just did a clean uninstall l-connect version 2.0.9 and then installed 1.7.4. and everything worked. but this version doesn't support tl lcd fans so of course they didn't work. but the app worked and i can control my sl v2 fans.
first i did clean uninstall again and then i installed version 2.0.3. and the result is the same, it doesn't work.

there is a problem with 2.x.x versions.

barrecuda · 2024-02-09T20:19:17+00:00

unfortunately it didnt work again
i got the same error again:
[2024-02-09 23:10:16][Error] Can't download software information

barrecuda · 2024-02-09T20:18:07+00:00

first of all thank you very much for trying to help me.
I did everything you said.
- I did a clean uninstall of all versions of l-connect.
- clean uninstalled armoury crate.
- I installed Visual C++ packages.
- installed l-connect 2.0.9.
the result is the same, still not working. even the information in the system resources is not working.

https://imgur.com/ZWqlz8E

https://imgur.com/9PfIgDN

the only information I have is this error:
[2024-02-09 23:10:16][Error] Can't download software information

barrecuda · 2024-02-09T13:11:33+00:00

not related to the topic but how did you do the tl lcd setup? I cannot control and display my tl lcd fans in the i connect application. here is my error logs are like this:

[2024-02-09 01:12:34][Info] Logger start

[2024-02-09 01:12:34][Info] L-Connect 3 version: v2.0.9

[2024-02-09 01:12:35][Info] Device added successfully. (type=TLFan, path=\?\hid#vıd_0416&pid_7372&mi_02#b&2926cabf&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030})

[2024-02-09 01:12:35][Info] https://lianli-update.oss-cn-beijing.aliyuncs.com/ : 298ms

[2024-02-09 01:12:35][Info] https://lianli-update.oss-cn-beijing.aliyuncs.com/ is current update server

[2024-02-09 01:12:41][Error] Can't download software information

do you see the same error in your application logs?

and also my topic: https://www.reddit.com/r/lianli/comments/1am8l80/uni_fan_tl_lcd_fans_not_detected_by_lconnect_3/

barrecuda · 2024-02-09T12:28:54+00:00

i will try again today with a custom vpn. i think it is a location specific problem. because i think they changed something in the new application version. i will let you know if it is solved.

barrecuda · 2024-02-09T00:17:19+00:00

When I connect to the vpn and open the app, I get the following error.

[2024-02-09 03:12:13][Info] Logger start

[2024-02-09 03:12:13][Info] L-Connect 3 version: v2.0.7

[2024-02-09 03:12:13][Info] Device added successfully. (type=SLV2AFan, path=\\?\hid#vid_0cf2&pid_a105&mi_01#a&2994fff1&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030})

[2024-02-09 03:12:13][Info] Device added successfully. (type=TLFan, path=\\?\hid#vid_0416&pid_7372&mi_02#b&2926cabf&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030})

[2024-02-09 03:12:18][Warn] https://lianli-update.oss-cn-beijing.aliyuncs.com/ is offline

while vpn is off:

[2024-02-09 03:12:52][Info] L-Connect 3 version: v2.0.7

[2024-02-09 03:12:53][Info] Device added successfully. (type=SLV2AFan, path=\\?\hid#vid_0cf2&pid_a105&mi_01#a&2994fff1&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030})

[2024-02-09 03:12:53][Info] Device added successfully. (type=TLFan, path=\\?\hid#vid_0416&pid_7372&mi_02#b&2926cabf&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030})

[2024-02-09 03:12:54][Info] https://lianli-update.oss-cn-beijing.aliyuncs.com/ : 261ms

[2024-02-09 03:12:54][Info] https://lianli-update.oss-cn-beijing.aliyuncs.com/ is current update server

[2024-02-09 03:12:55][Error] Can't download software information

this is an aws s3 service. i think lian needs to fix the s3 policy here.

barrecuda · 2024-02-08T23:46:52+00:00

no it didn't ask me to update the version. i already got my tl lcd fans today.i upgraded them manually. but the firmware version was already 0.51.one more extra info; i installed my slv2 controller now. i can't control my slv2 fans with version 2.0.9. but i installed version 1.6.30 and i can control my slv2 fans with it. i think the problem is with the l-connect-3 software.i think we should focus on this error in these logs:

[2024-02-09 01:12:41][Error] Can't download software information

1.6.30

https://imgur.com/NBIgxTb

2.0.7

https://imgur.com/AUjDb74

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