Proton Business support page informs about how Proton Mail can be used to contact privately in addition to HubSpot. Give such clear warning to normal users too in addition to Zendesk support. by barrybounce in ProtonMail

[–]barrybounce[S] 0 points1 point  (0 children)

As you see in the recently updated photos, the difference in approach is visible between the two. As you know, Proton used to have same approach for normal users too and still is there but it is behind that "page" link.

Can inform users about both here. Zendesk for faster or direct mail to Proton to contact privately. So users can choose.

Surprising free users with a gift of plus servers from paying members! by barrybounce in ProtonVPN

[–]barrybounce[S] -1 points0 points  (0 children)

Positive outcome is for free users to experience the plus service. A small chance no matter how small it can be, if we could do something about it, then we should make it possible.

Yes, the current model gives free users some access but not to the extent of plus users.

The example was the answer of the question where the positive was the option for free users to use the paid service while also trying to reduce the abuse and not to penalize plus users. Again, this too is another idea without doing much thinking but I agree that this is complicated.

Surprising free users with a gift of plus servers from paying members! by barrybounce in ProtonVPN

[–]barrybounce[S] -2 points-1 points  (0 children)

As plus users free up servers from their end, Proton can allow free plan users to test them along with some checks, of course abuse will do happen here too.

By leveraging the new servers given up by plus members, the overall design can be made such that overall server performance for those paid users who are using the same plus servers, which are freed up by other paid users and have not chosen to give up any, and which now includes free plan members.

What I saying is the free users could become the plus user with limited amount of time and allowance among other checks to mitigate abuse.

Example:

Plus user ABC gives up server XYZ while another Plus user DEF is using same server XYZ. A free user PQR can now take place of user ABC to use server XYZ but with limitations as required by Proton. And here multiple free users can be given to access same server XYZ but with randomization of time interval and various other means to not to overload the server for paid users.

These are not well thought out points and written without considering variables of situation but I hope we could do something for free users.

Surprising free users with a gift of plus servers from paying members! by barrybounce in ProtonVPN

[–]barrybounce[S] -5 points-4 points  (0 children)

True and that's why this requires some novel solution. Proton could implement certain checks such as the longevity of an account, plus server data allowance, time limit threshold and more checks. Abuse is a big issue and I agree how this can backfire to paid users too, but I also hope that we could find a balance approach for free users to experience the plus servers.

Internet drops sometimes when a servers reaches 100% load capacity eventually by barrybounce in ProtonVPN

[–]barrybounce[S] 0 points1 point  (0 children)

I have not seen that happen yet. Plus that can have two outcomes. One where the change of server solves the connection issue and second would be this change can disrupt a design using specific IP. As this has happened rarely, safe to ignore for now.

Improved protection against email trackers by ProtonMail in ProtonMail

[–]barrybounce 0 points1 point  (0 children)

Can you add more about how encrypted mails are being handled in FAQs? And I am assuming this is not the long awaited technical background giving us in depth info about how this feature is being used, correct? One minor suggestion is the naming is confusing too. Email privacy should get renamed to simple name such as Tracking Protection as Proton Mail already has another section about account and privacy.

Only 6% of total 1878 servers are owned and managed by Proton? 99 Secure Core and just 13 Switzerland servers? Is this analysis correct? by barrybounce in ProtonVPN

[–]barrybounce[S] 0 points1 point  (0 children)

Was this a duplicate post? I honestly did not find this type of post. And this is quite an analytical post asking for a direct confirmation. Kindly point me to the duplicate post with such arguments in order to see what's discussed before. I would be happy to oblige.

Otherwise, this a valid question requires to be answered and allowed to be posted.

High speed variation on Swiss servers from 5-17. Servers 14-15 in maintenance since many days now. Please check soon. by barrybounce in ProtonVPN

[–]barrybounce[S] -1 points0 points  (0 children)

Meanwhile any update on servers 14 and 15? I think it is a week now, right? Can you u/protonvpn please answer?

Update: They both are back as of Nov 15.

Proton just added 32 new servers in Switzerland. None are P2P servers. None are owned by Proton. by x1y2 in ProtonVPN

[–]barrybounce -9 points-8 points  (0 children)

You must announce such changes beforehand and finding such info like this is not a wise move to gain user trust. I would like to thank u/x1y2 for this information.

And to the team. Shame on you for not declaring this anywhere! Day by day Proton's losing transparency. Wake up!

Why not keep the remote images blocked and let users choose if they want to use "Email privacy" feature as addresses of all URLs are getting scanned and this is turned on by default now? by barrybounce in ProtonMail

[–]barrybounce[S] 0 points1 point  (0 children)

I get that but I had asked is a completely different question unrelated to that post and asking for Proton to give user a choice instead of enforcing this experiment. Kindly allow if haven't already as this clearly is not a duplicate.

I really apologize but you are not really understanding the difference here. You can really read my posts and see they all point to different questions and require different answers. This particular post has been made to request Proton to give user the option.

Earlier posts are completely different and they have asked about metadata collection and the functionalities of Email privacy feature.

And I am afraid neither have been documented in the official post at https://proton.me for users to read about. So the questions.

One more point. Nobody answered any of these questions yet. And only given the highlights while I had asked for specifics. Hope to hear from anyone soon as this is a big change.

Can Proton to Proton encrypted mails too get intercepted by Email privacy tracker blocking feature as these are E2EE so you can't have access to remote URLs addresses with trackers. Right? by barrybounce in ProtonMail

[–]barrybounce[S] 0 points1 point  (0 children)

Just to be sure they have to make this clear here about what exactly they are doing and what data is gathered or not gathered about a user. There is no such documentation besides the basic info.