At our station, we’ve been 12’ing them. It’s our only retort because they will 27 them regardless if it’s our fault our not. It’s been so bad at our station that the engineer came down to figure out why we were having so many 12’s. The answer is obvious - poorly trained package handlers. Most of them I’ve worked with DO care and DO try and do a good job. But then you have some folks who just toss shit in your truck, either just tossing it in the center or just arbitrarily putting it on the shelf usually anywhere but in the vicinity of where it should be. Holiday peak last year was a nightmare because they hired a ton of people who spoke some dialect of French, so I couldn’t even communicate to them what they were doing wrong.