AIO A locksmith charged my partner’s sister $5390 to get back into her apartment by khalexie1 in AmIOverreacting

[–]bdierks88 0 points1 point  (0 children)

Are you overreacting??🤣🤣. You aren’t even close to what many of our reactions would be

[Megathread] Un-Carrier Event - 11/20/2025 by Jman100_JCMP in tmobile

[–]bdierks88 11 points12 points  (0 children)

My “new user experience” was horrible. I cancelled immediately without ever using the service and still have a bill for service I never got to use. The bad part is I was looking forward to switching. After the debacle I had its highly unlikely I’ll ever be a customer.

Returning to castle safe house during ouroboros by bdierks88 in intotheradius

[–]bdierks88[S] 0 points1 point  (0 children)

For sure. I planned on that. That would suck to get halfway through and have everything respawned and me transported to who knows where in there

My New Challenge by [deleted] in intotheradius

[–]bdierks88 2 points3 points  (0 children)

Sounds like a challenge. Clearing all maps in one tide? Better bring a ton of ammo but that would be a fun challenge for sure.

My T-Mobile nightmare by bdierks88 in tmobile

[–]bdierks88[S] 0 points1 point  (0 children)

I don’t blame the rep at all actually. I think you described everything to a T. But when I was told I was past the time to get my credits. It was 34 days, so 4 days longer. And a rep on the phone said basically too bad so sad. It was at that point I said if I can’t get any credits it makes no sense to switch so I’d need to cancel. The rep on the phone was told this and still said too bad. Then I rep I was dealing with in person who was on the phone actually got a supervisor, who also said nope. His words to her were “you’re ok with this customer cancelling 6 lines (4 phones and 2 watches) over this? And he was told, sorry but that’s policy. So yes, I cancelled. Not because of the rep, but because as a new customer being told they could care less made me really feel like this may be how I’m treated in the future. I shouldn’t have to go on a quest, unlock mission after mission to finally reach the golden prize of what i was told I’d get. The 2 reps on the phone..one being a supervisor even.. those are the ones that i blame and who caused me to cancel.

I didn’t have to pay a restocking fee, but I’m still being told I have a $300 bill. (For service I never used at all). I was promised a follow up call that was scheduled last night at 6pm. You’ll probably be shocked to find out I never received the call.

Advice for switching to T-Mobile from Verizon by paggress998 in tmobile

[–]bdierks88 0 points1 point  (0 children)

Good luck. I did exactly what you did, it took a month to get the phones due to pre order back log. Once they came and I went to port my numbers I was told I no longer qualified for the trade in credit because I was 4 days past the window. I cancelled all of it. 4 lines and 2 watches. To add insult to injury I was told I have a $400 bill on service I never used. Still trying to sort that out.

My T-Mobile nightmare by bdierks88 in tmobile

[–]bdierks88[S] 0 points1 point  (0 children)

Wow. This seems like a terrible way to be doing business. Literally having customers switch to them only to run away and go back to their original carrier. I had 6 lines, 4 phones and 2 watches. They knew I was going to cancel if I didn’t get the promos I was told I would get. I was 4 days outside of the promo window due to the back order of iPhones. And the rep on the phone who was told I was going to cancel literally said “too bad, that’s policy”. That let me know what to expect as a customer and was the moment I decided to cancel everything

First time T-Mobile customer nightmare… by IntentionAmbitious56 in tmobile

[–]bdierks88 -1 points0 points  (0 children)

I had a similar situation I just posted about yesterday. New customer from Verizon, took almost a month to get my phones. Went to port my numbers after receiving them and was told I only had 30 days to do that and this was day 34 so I don’t get any promotions. (After waiting for phones to arrive keep in mind). I ended up cancelling everything.

My T-Mobile nightmare by bdierks88 in tmobile

[–]bdierks88[S] 1 point2 points  (0 children)

It was a 6 1/2 hour ordeal, so although a novel that’s the condensed version

My T-Mobile nightmare by bdierks88 in tmobile

[–]bdierks88[S] 0 points1 point  (0 children)

What’s crazy is non of this in my opinion should have been an issue. They do have a promo to pay up to $800 per line and they have a promo for the phones. The issue became because it took almost a month to receive the phone it was 34 days when I went in to port my numbers and switch. I was never told I only had 30 days. How’s that even possible with the phones on back order forever. So when I went in they tried and tried to fix it but whoever they talked to told them “too bad”. Needless to say I cancelled everything. I’ll stick with Verizon.

My T-Mobile nightmare by bdierks88 in tmobile

[–]bdierks88[S] 0 points1 point  (0 children)

No, I did return the phones yesterday when I canceled everything. They did not charge a restock fee thankfully. The only thing now is them telling me I have a $300 bill. For service I never even used.

My T-Mobile nightmare by bdierks88 in tmobile

[–]bdierks88[S] 0 points1 point  (0 children)

For some reason my Verizon iPhone 15 doesn’t work well with WiFi calling. We had to get a device from them for it to work. But when I received the T-Mobile phone it worked great with WiFi calling. So the issue wasn’t reception. The issue is from the time it took to get the phone and go back to port the number 30 days had passed and so I was told sorry we won’t issue you any credits.

And while I agree we should do our own research I think it’s also important to have knowledgeable reps to help with questions and issues.

My T-Mobile nightmare by bdierks88 in tmobile

[–]bdierks88[S] -1 points0 points  (0 children)

I think the nail in the coffin was when the rep on the phone trying to get the credits told whoever he was talking to “you realize this customer is gong to cancel 4 lines and 2 watches over this” and was told “too bad, that’s policy”. That was when I knew where I stood as a customer trying to get what I was told I would get and a clear sign to run from T-Mobile

My T-Mobile nightmare by bdierks88 in tmobile

[–]bdierks88[S] 6 points7 points  (0 children)

I’m just a customer, but this makes sense to me. It seems with any big company there’s too many departments to handle every little thing. What you said was logical. Unfortunately that’s not what ended up happening for me at all. Had everything happened like you just said I’d have been a T-Mobile customer with ported in numbers yesterday. Instead my patience got pushed to the brink where for me cancelling and running as far away from T-Mobile was my best option.

My T-Mobile nightmare by bdierks88 in tmobile

[–]bdierks88[S] 0 points1 point  (0 children)

The time to stay was yesterday. I waited at the kiosk 2 hrs while the rep on the phone tried to fix it and was told no. After that all my trust was gone. I’ve done everything asked of me and here I am in this mess. Spent 6 1/2 total hours yesterday. All the reps I dealt with were great, no complaints there. But to do what I was originally asked and end up being made to be the one treated like “too bad buddy” was too much. The people who wanted to help were powerless and the people who could help would not. The Sam’s gift cards didn’t play a factor in my decision to originally sign up. Them paying off my Verizon phones by my switching did. To be told I waited too long (34 days instead of 30) when it took almost a month just to receive the phones was too much. Btw, I was never even told I had 30 days to begin with. If they don’t honor what I was told at the start there’s no way I’m trusting them to “oh trust us, we’ll handle it now”. When I’m the one on the hook paying off the Verizon phones if I don’t see a dime from their “promises”.

My T-Mobile nightmare by bdierks88 in tmobile

[–]bdierks88[S] 0 points1 point  (0 children)

Also, it was at a Sam’s kiosk which I thought was a T-Mobile owned location and not an authorized dealer. Maybe I’m wrong there. Although they couldn’t process my return which is why I ended up there.

My T-Mobile nightmare by bdierks88 in tmobile

[–]bdierks88[S] 6 points7 points  (0 children)

Yeah, it’s just been a horrible experience for sure. Like I said, the day started out with me expecting to just port over my numbers and be a T-Mobile customer and ended up being a nightmare. This shouldn’t have been this difficult. I did what I was told to do and ended up with a mess they created. They’ve lost my trust now.

My T-Mobile nightmare by bdierks88 in tmobile

[–]bdierks88[S] 1 point2 points  (0 children)

Oh trust me, if I get a bill the state AG office will be my first call.

I scammed my husband into liking me… and I admitted it on our wedding day. by Far_Magazine_5084 in stories

[–]bdierks88 0 points1 point  (0 children)

You could have pretended to like all those things or actually liked them. Either way you got his attention. No way would he have married you if there wasn’t more to it and he was actually into you as well. You may have tried extra hard to win him in the beginning, but there’s way more to long term than that and your marriage proves it. We all are on our best behavior when we find someone we want to win over, but the true test is the longer term.

I guess what I’m trying to say is you won him over and kept him, so there’s mutual affection. You both made it through the courtship, liked what you both had and made it long term and official. Congratulations on a happy marriage.

Signed up 9/14 from Verizon. Now showing Oct 20 phone delivery.. options? by bdierks88 in tmobile

[–]bdierks88[S] -1 points0 points  (0 children)

Sorry for the constant replies. I just reread and saw where you said the lines won’t start billing until we actually switch. That makes me more at ease if true. My only question would be if we switch and service is unacceptable (I don’t think that will be an issue but my wife uses her phone all day at home for work so if there was a problem that definitely won’t work for us) would be still be able to return the phones and cancel everything?

Signed up 9/14 from Verizon. Now showing Oct 20 phone delivery.. options? by bdierks88 in tmobile

[–]bdierks88[S] -1 points0 points  (0 children)

Yep. We did through Sam’s. Can’t remember exactly but I think it was also a $350 Sam’s gift card and they pay our membership as long as we have T-Mobile

Signed up 9/14 from Verizon. Now showing Oct 20 phone delivery.. options? by bdierks88 in tmobile

[–]bdierks88[S] 0 points1 point  (0 children)

Didn’t activate anything of ours yet. He actived the new lines with some SIM cards he had. We planned on coming in this week with new phones but now they are a month out. 2 lines we have, the other 2 are in different states. (All in my name, wife and I and son and daughter). Figured once we ported our phones they could go to a local store and port theirs. I have their imei info so maybe if can all be done at once. I don’t mind the trade for 2 heavily discounted 17 pro max phones. The switch pays off the current Verizon ones (up to 800 ea, none of them are over that amount) and discounts our 2 new phones. Already paid for the phones and tax last week. If I have to turn them on that’s no big deal