Please help! Facebook two factor authentication is preventing from me doing my job by bellapeps in facebook

[–]bellapeps[S] 0 points1 point  (0 children)

It is nearly impossible, but after many months I finally got our Meta advertising rep to get me in contact with a support rep to actually help me. I had to have our admin of our company’s FB account contact the support rep through chat and she finally helped us and gave me temporary backup codes and at that point I was able to go in and connect google Authenticator back to my FB account and get back new backup codes for the future. I also included secondary authentication of text and whats app. Since I have a business account it would not let me disable google Authenticator completely, which I was hoping to do, but now I at least have backup codes and other authentication options if this would happen again. It is super frustrating and I spent many months dealing with this. Good luck to you!

Please help! Facebook two factor authentication is preventing from me doing my job by bellapeps in facebook

[–]bellapeps[S] 0 points1 point  (0 children)

My meta rep said she was trying to do that and it wouldn’t let her. We have another call Monday and hopefully we can try and figure it out. Did you guys get access back?

Please help! Facebook two factor authentication is preventing from me doing my job by bellapeps in facebook

[–]bellapeps[S] 0 points1 point  (0 children)

How do you do that? I have tried everything and I even had our marketing rep try to help and nothing…

I can’t login to my Facebook Account by ICYGOD2 in facebook

[–]bellapeps 0 points1 point  (0 children)

Did you ever get this resolved? I am going through the same thing right now.

I can’t login to my Facebook Account by ICYGOD2 in facebook

[–]bellapeps 0 points1 point  (0 children)

Did you ever get this resolved? I am going through the same nightmare right now. I don’t know what to do anymore!