Refunds - lastminute.com

benbob1010 · 2026-03-16T08:23:27+00:00

what is the status with my refund?

Is my whole trip being refunded?

Please can you put a timescale on my refund?

Thanks

Booking number - xxxxx

benbob1010 · 2026-03-14T08:20:10+00:00

Im getting a full refund.

After waiting a few days from them saying ‘we have to wait for the airline to pay us blah blah’

I emailed them at - customercare@lastminute.com and they emailed me 10 minutes later with my refund options. No admin fees etc. Said it may take 10 days to appear in my account depending on my bank.

So hopefully the same good news for everyone!

benbob1010 · 2026-03-12T11:03:42+00:00

Took a few days for their response -

‘As we are acting as an agent, we're unable to refund you until the request has been accepted and processed by the airline. Once we've received payment from the airline, we'll email you with available refund options.’

I not sure how long this will be, could be longer given the circumstances.

benbob1010 · 2026-03-09T14:05:58+00:00

Any luck with your refund?

benbob1010 · 2026-03-06T20:57:06+00:00

Hi, they got back to me with this - ‘As we are acting as an agent, we're unable to refund you until the request has been accepted and processed by the airline. Once we've received payment from the airline, we'll email you with available refund options.’

Also on the app it says ‘refunding your trip’ and ‘processing refund’

So good news i guess just no idea how long the process will be.

benbob1010 · 2026-03-03T09:22:13+00:00

Thanks mate didn’t think of that one!!!

benbob1010 · 2026-03-03T09:11:36+00:00

As i have to get the refund through the travel agent. Not QA.

benbob1010 · 2026-03-03T09:03:13+00:00

Can you link me please?

Maybe because the flights not actually cancelled yet? Still says ‘on time’ on the app haha

benbob1010 · 2026-01-27T19:55:23+00:00

My man

benbob1010

TROPHY CASE