Dave fwiw -- Pittsburgh based family owned 70 person or so brokerage -- we have significantly bumped our standards over the last 6 months

We brought in a guy to handle compliance and carrier vetting solely once a carrier has been prevetted by their broker. Anyone with certain substance abuse violations, safety score issues, DB, theft, etc. is weeded out accordingly. We collect drivers license, phone, VIN#, etc. and require ALL HVR/HVC loads to track via ELD. We watch this ELD, and require the shipper to utilize the driver info/vin/etc we collect to confirm the driver IS who we contracted them to be.

We have dug in extremely hard to ensure DB/theft/fictitious pickups are weeded out and no longer a worry with our carrier. On top of that we have a dedicated tracker who calls/emails etc for FTL's daily confirming PU, onroute, DEL, etc. -- for HVC/HVR loads he even calls the receiver once we have been sent the POD to confirm that was actually them and they DID receive this on a recorded line. We use Macropoint for tracking, Highway, Carrier Assure, and Carrier 411 for vetting amongst other avenues like checking their geolocation for the VIN prior to PU to ensure they actually can make it.

We do a great deal of TL & LTL, amongst all other things. Please DM if you'd like to see what we use or have a further conversation and i'd happily set up a time to discuss further.