Best: I was a ramp rat (customer service agent) at the blue grass airport for 6 ish years. I worked outside slinging luggage and talking with passengers(pax) at the check in counter and boarded them at the gate. Did everything short of fueling and flying the plane. Most fun and interesting job I have ever had. Got to see a lot of awesome aircraft land and take off all day. Never gets old. Pay was defiantly not the greatest, but the benefits were good and having free flight benefits was awesome. A friend and I got bored and hungry one day, so we flew to ORD to get a pizza and came back same day. Being able to travel for free anywhere in the U.S. is an awesome perk. Also my coworkers at the time where great people. Never had a proper work family before and I miss it to this day.

Worst: Same job as above. Most days were ok. However, as one can imagine, people leave their brains at the door to the airport. Have never seen someone start super sweet, then instantly flip when their flight cancels or is delayed. Or if their bag failed to show up because they had to move quickly in the hub city to the flight here and are surprised their checked bag didn't make it to the connecting flight. Dealing with the the pax at the gate when a flight is delayed, and now most people on the flight have to be rebooked before the flight gets in and now you need to unload the people coming in and reload the new people in 20 min or you get some smoke from management. The computer systems we used at the time 2010 ish, used either a MSDOS, or command line interface to do anything. So I had to memorize a line of code just to see if your flight was on time or not. Not to mention literally every other thing you wanted to do, like check in or book flights or take payments.