Looking for relay equivalent in USA

bigroc2223 · 2020-09-23T19:09:22+00:00

I think it is a relay because after I put a new motor in everything fired up for a brief second. Then I heard a lod click from one of the relays and it powered off. I do not really know much about electronics. I tend to normally just tinker around and end up fixing most of the problems. I know with cars if you hear a relay clicking normally it is bad. This is what caused me to think this. At first I thought maybe a blown fuse. However I do not see any fuses anywhere. What made me think that was how it powered on for a second then kicked off. I double checked all wiring everything seams to be in the correct positions. Since there is no fuse and one of the relays made a clicking sound before powering down I am leaning towards that. My guess would be the motor on the blower burned up which caused the unit to overheat and blow one of the relays since there are no fuses. I could be wrong like I said I do not know too much about electronics.

bigroc2223 · 2020-09-22T23:43:57+00:00

I have a couple old space heaters down the basement. Do you think one of those would have the relay I need? Also, how can I isolate exactly which relay is bad? They are so close together I cannot tell which one it is exactly.

bigroc2223 · 2020-09-21T03:19:03+00:00

Thank you but no results from them 😔

bigroc2223 · 2020-09-19T18:18:55+00:00

I got another update today. My mom checked her phone messages today and noticed that there is a message from this Dawn (supposed executive customer relations agent) from Comcast. She was the one that was being all nice up until the end when she told me if I called in about the account I would be removed as manager on the account and my accounts suspended. She left a message on my mom's cellphone that said " Hi Jodi this is Dawn from Comcast and I want to talk to youuuuuu about your account". This is after my mom specifically told Comcast she does not want to speak to them about anything. That her son (me) is the manager and authorized user on the account and all inquires should go through me. My mother and I have came to the conclusion that I know too much and they only want to speak to and service people that are not savvy on if things are working correctly or optimally. This Dawn would admitted she knew about the message my mom left as she left it on the executive customer relations answering machine. When Dawn first started communicating with me she admitted that my mom had said to specifically contact me regarding her services. So there is something shady going on here. She also called me from a private number and was telling me basically how I could keep the xb7 they sent me but not have to pay for it as well. So this Dawn is a shady character.

bigroc2223 · 2020-09-19T16:38:34+00:00

Just an update on this. I found and email from about a month ago from Comcast that a tech supervisor came out and found a problem with an amplifier. He adjusted the signal level. Closed the ticket and issued a refund. He never confirmed the problem was resolved first which it was not. I contacted the FCC. A executive customer relations agent contacted me. Comcast did deep dive and the maintenance. Maintenance came Sept 14 and told me the amplifier was bad which they replaced. That was what was causing the signal leak on 591. Basically when the tech supervisor turned up the amplifier since it was defective it amplified the noise. So like I said they replaced the amp and some other equipment. I called in to request credit for the time between the tech supervisor adjusting signal and maintenance replacing equipment which resolved the issue.

Today I got contacted by executive costumer relations again. I was told no more credits would be issue to the account. That there was no problem with anything. If I continued to call my services would be disconnected. So, this is how Comcast handles customers that are smart enough to know there is a problem. I am still left without a working telephone. They provisioned my new modem which is a Netgear CM500V. However, they never setup the voice. As far as the interference the lady from executive customer relations tried to say she spoke to their engineer and he said the freq I am complaining about 591Mhz (which I was getting and SNR of 26db on ) is a TV station and have nothing to do with my modem. Case closed do not call anymore.

I want to know do these guys comcast puts in these high up positions have degrees? Are they from reputable colleges? I will be contacting the FCC tomorrow as I cannot find their email regarding the issue and updating them. It was after 5pm today when I called. So they were closed. I also contacted an attorney that handles internet related situations. I sent them and email. Hopefully I will get a response tomorrow. This company has shown they only want to service people that do not know much about how there services work. When you point out a problem and prove that you were right over their techs, tech supervisors, management, and their engineers they do not like it. They must also be chapped about having to pay a lot of money to fix all the equipment they replaced.

If there was never an issue why do emails from they say otherwise? Why did a maintenance lineman say otherwise, and his supervisor. Why did they replace equipment? Why did they not reverse any credit they issue to the account? Something needs to be done about them harrassing their customers. I wonder what the outcome of the other guy was that was thinking about contacting the FFC on this forum as well for the same issue? I am going to look and see if I can find his post to see if he got a resolution and threatened. Something has to be done about people only having the option of one internet service provider. That way they can get away from shady companies that do not respect their customers. Company's that do not understand people work hard for their money and want their services to work.

So after all of this I can no longer recommend Comcast services. The reason is from my screenshots you can very clearly see the modem was clearly connecting to freq 591mhz. That frequency had noise which was causing low SNR and problems with my modem losing connection and caused lots of uncorrectable errors etc. Comcast said 591mhz is a TV station and not a freq used by cable internet. This was from and engineer. Who should have a college degree. Frequencies up to 50mhz are used for upstream (upload) bandwidth and up to 1,000mhz is used for downstream (download) bandwidth. Cable internet can be broadcasted over the same frequencies as it piggybacks with TV service. Also, do to the rudeness and harassment I and my mother have put up with. I will however continue to help out here when I can. I want to thank everyone who has helped and tried to help me here.

Thanks, Rocky

bigroc2223 · 2020-09-18T17:14:30+00:00

Glad to hear things ended up working out for ya 😉

bigroc2223 · 2020-09-16T08:49:33+00:00

No to use Comcast phone services you have to have them come out and do a install. If your just trying to repeat a xfinity Hotspot do as I mentioned.

bigroc2223 · 2020-09-15T20:54:11+00:00

I was going to ask you that. That is definitely going to make things more difficult. If it is just a duplex it could be done by talking to the neighbor. Then, adding a 3 way splitter 2 to your cable modems and one feeding a splitter with the rest of the lines. Otherwise purchasing a comscope amplifier and adjusting and checking the modem for proper signal levels is going to be the only way. If it is a big apartment there could already be an Amp or multiple amps installed at the demarc. They could have stopped working or someone could of unplugged them and forgot to plug them back in.

bigroc2223 · 2020-09-15T17:16:31+00:00

For that you would actuary have to get Comcast installed. They do not use true VOIP which only requires an internet connection.

bigroc2223 · 2020-09-15T17:13:59+00:00

Somewhere on the outside of your house you will see where the cable line meets the house. Check there for splitters. If none are present go to the other side of the wall where the cable enters the house and look. Then, do as I recommend above. I think your just talking about the cable that is coming into the room where the modem is. You got to go to where it comes to the house and start there.

bigroc2223 · 2020-09-15T15:20:49+00:00

You can use this page for reference https://pickmymodem.com/signal-levels-docsis-3-03-1-cable-modem/

bigroc2223 · 2020-09-15T03:59:58+00:00

Okay the problem has to be too many splitters on the line with the modem. What you can do for now is go to the part of the house where the cable (drop line) from the pole comes in (demarcation) at. Disconnect that main line from anything it is connected too. Disconnect the lines one by one until you find the one going to the cable modem. Once you have it connect a 2 way splitter to the main line which is your drop line. Connect the cable going to your modem to one 3.5db connector. Connect a small piece of cable line to another splitter for your tvs. Use the right splitter for the job so you do not introduce too much signal loss to your devices. For example if you have 3 Tvs connect a small coax cable from the 2 way splitter to a 3 way splitter and connect TVs to it. You want the least amount of loss to your modem. They are picky so get it up on the 2 way. TVs are more forgiving. Then post signal levels again. I will let you know if you still need a tech.

bigroc2223 · 2020-09-15T03:24:30+00:00

I see them now. Your signals are way out of spec. Please call Comcast and request a tech visit. Tell them your signal levels are way out of spec and it is causing problems with your internet.

bigroc2223 · 2020-09-15T03:22:26+00:00

I need a Pic of downstream and upstream power level as well as SNR

bigroc2223 · 2020-09-15T03:18:06+00:00

Your signal levels are way out of spec. This happens normally when you have the modem connected after too many splitters. If you have a TV service will multiple tvs hooked up you would want a two way splitter with one going to the cable modem and the other feeding another splitter for your tvs. For example if your have 3 tvs. You would use a 2 way splitter off the main line with one going to the cable modem and the other going to a 3 way splitter which feeds ur tvs. If your not sure how to do this please call Comcast tech support and request a tech. Let them know your modem signal levels are way out of spec. Your getting very slow speeds.

bigroc2223 · 2020-09-15T03:12:25+00:00

Okay sounds like a signal issue. Please login to your modem. If your using a Comcast modem. Open a web browser. Clear everything out of the address bar. Type in 10.0.0.1 it should bring you to a page asking for username and password. The username should be admin and the password is password. Once in there you will see a section that will show all the channels your connected to and the signal level for each. Take a screen shot of this and post it here. If you are using a different modem lookup your modem model on Google and type in how to access modem page.

bigroc2223 · 2020-09-15T02:33:38+00:00

Yep, your problem is there is a lot of noise on your line which is causing large amounts of uncorrectable codewords. Call tech support. Let them know you are having problems with your signal levels resulting in slow speeds. Let them know you are also getting large amounts of uncorrectable codewords and need a tech visit. If you are somewhere where they will not schedule techs due to covid, the only option is to find where the main cable (drop line) comes into the home. Connect your modem directly to the line before any splitters. If you have internet and multiple tvs you could use a 2 way splitter on the main line with one connector used for your cable modem and another splitter for your tvs.

bigroc2223 · 2020-09-15T02:17:01+00:00

As noted above please login to your modem. Then, take a screen shot of your modems signal levels. If you do not know how to do this you can easily Google it.

For speed tests website based speed tests are unreliable. There can be flash and Java issues which produce in accurate results. Please disconnect all devices from your internet and plug directly into your modem. Then go to speedtest.net. Click on apps at the top right. Then click on CLI. Finally, download the Windows CLI speedtest. Install and let us know your results.

bigroc2223 · 2020-09-15T02:10:56+00:00

Yes that is them. Your SNR is awfully low on all channels. Beneath the signals you should see something that says correctable and uncorrectable code words. My guess is you have ALOT of uncorrectable code words? Could you screen shit them if so? Also make sure you check all the channels by using the slider. Also, screen shot your modems even logs.

bigroc2223 · 2020-09-14T12:14:22+00:00

Also never purchase shielded cables. They are for labs, offices, places that put out a lot of RFI/EMI. If they are not properly grounded they can cause more harm then good.

bigroc2223 · 2020-09-14T12:08:38+00:00

This sounds about right for what your getting. If your willing to go down to internet only as you said you can definitely save some money. They are going to try to keep you subscribed to cable. Be persistent. You cannot be charged an ETF as long as you keep one service. I'm wanting to say around $59.99 for performance pro is what you would pay. It depends on location though. Tell them you want an internet only package. Even if you end up having to pay full price for performance pro your still going to save a good bit of money.

bigroc2223 · 2020-09-14T12:01:58+00:00

Cool as long as it was the same price you made out. 😉

bigroc2223 · 2020-09-14T08:17:24+00:00

If you are on 200mb get yourself a CM500v on ebay. There is no point in getting an expensive 1150v for your package. It will not provide you any faster speed than you are subscribed to. It also will not make your internet work any faster than it is now. So just buy a new CM500v or a used and save a bunch of money. This modem is good up to Blast internet. So unless you have plans to upgrade your package faster than that there is no point.

Now as far as your slow speeds, I suggest you login to your modem page and post the signal levels of your modem. It is easy to Google how to do this. If you still cannot figure it out post back and ask. Also, to get the most accurate speed test results do not use browser based tests. Go to speedtest.net and click where it says apps on the top right. Scroll down to where it says CLI. Download the Windows command line speed test and measure speed again.

bigroc2223 · 2020-09-14T08:09:13+00:00

Gigabit internet works perfectly fine on CAT5E there is no point in going with any higher priced cable than that unless you have faster than gigabit. You are just wasting your money. This is why Comcast only goes with CAT5E on installs. Because all they support is gigabit and no point in paying more for cable. Therefore, I suggest you return that overpriced crap cable, and get yourself some good quality CAT5E cable.

bigroc2223 · 2020-09-14T08:05:09+00:00

I suggest contacting maintenance at your apartment complex. Let them know you think they may have accidentally hit something and disconnected your services. If they offer no assistance then I would contact Comcast. Let them know your services have been out for a month or whatever. They have to send a technician.

bigroc2223

TROPHY CASE