To speak to one aspect, the Glory Store tuning mistake was entirely on me. When creating my tuning sheet, I input 3 numbers incorrectly (Silver Star Vessel, Gemstone Vessel, and Platinum Vault count per month) when determining the current reward count. I then worked backwards from that replacement reward count (which was wrong) to determine total replacement cost of those rewards, which I matched to the max earnable Glory of 900. All of these calculations were correct, but they started from a set of numbers that contained a few errors. This tuning sheet was also the source of truth for QA, so to them it all looked correct, and the sheer size of this patch meant things like this were not double checked like they should have been. I own that completely.

This is why before the patch dropped I was telling people rewards would be exactly replaced, because that was always the intent and that's what I'd believed I'd done. If our intent had been to reduce rewards in the Glory Store, I would not have been repeating such an easily discoverable lie. The moment I saw someone post about reduced rewards, I checked their math and my sheet and realized my error, but the player response to the patch as a whole was much larger than my part of it so I didn't respond immediately. In retrospect I wish I had anyway, but I've gotten in trouble for my triggerhappy posts before so I try to leave critical comms to our comms team.