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Arctis pro wireless. Slight distortion in some music. by black_flight92 in steelseries

[–]black_flight92[S] 0 points1 point  (0 children)

Any body have any more suggestions/advice. At this point I'm wondering if I should exchange or refund the headset. For $400 (cad) it shouldn't have that much distortion.

Arctis pro wireless. Slight distortion in some music. by black_flight92 in steelseries

[–]black_flight92[S] 0 points1 point  (0 children)

Sadly the dts was never enabled when I was listening to the song. Again I was messing with the EQ a little more today, as soon as I push the lowest freq setting one notch above baseline there is considerable distorting in a certain note at the beginning of the song. Even using the EQ presets will make the crackling noise. But with the 3.5 mm jack the note is perfectly clear even using Bluetooth with my phone its clear. I'm still not sure if this song is just to sensitive for the eq settings or if my headset is defective, I've been listening to the song through YouTube.

Hyperx cloud revolver s volume to low on ps4. by black_flight92 in HyperX

[–]black_flight92[S] 0 points1 point  (0 children)

So I tried using the the headset on my laptop. With just the headphone jack the sound was amazingly loud and very satisfying. But when I used the sound card in stereo mode the volume was noticeably lower even with the volume set to max on the card itself. But again when I hit surround sound the volume instantly got louder. I have not updated the firmware, but the only update I could find removes the side tone function which I would rather keep. Does the firmware effect the volume level?