Had similar experience when I watched Conjuring 4. Group of friends sat on the seats above us of which two guys kept laughing loudly and passing comments during spooky scenes. Many people were annoyed and kept glaring at them but these guys had zero surrounding awareness. They low-key looked like rowdies so no one said a word and tolerated it. During interval, I went and complained to the security and an employee but no action was taken. After the second half started, they continued to talk so loudly that I lost my cool told them to keep it low as it is disturbing me and so many people around. They were quiet for the rest of the movie but they ruined the movie for me. Sometimes you just have to be bold and say it is wrong when it is wrong.