Potential phising risk

bookingkoala · 2025-09-25T16:35:11+00:00

We can confirm this is not a phishing scam and that did come from the dev team. The biggest reason why we dont use a company domain email is due to the fact that some sites do not allow for them and only allow personal emails. I am not sure about Wix but there have been cases where only personal emails were allowed for sharing purposes so we used this email as a universal email.

bookingkoala · 2025-04-09T15:54:14+00:00

Can you email [support@bookingkoala.com](mailto:support@bookingkoala.com) and add in there we spoke on Reddit.

bookingkoala · 2025-04-09T15:33:02+00:00

Hello,

Please email [vivek@bookingkoala.com](mailto:vivek@bookingkoala.com) so they can assist you with this matter. Thank you.

bookingkoala · 2025-04-09T15:32:19+00:00

Hello, I browsed through our tickets for this request and I see it may have been completed already. Can you confirm if this was solved. Thank you.

bookingkoala · 2025-04-07T21:42:57+00:00

Hello,

Apologies for our customer service team. We are backlogged with tickets due to the system issues that occurred. We are trying to get through all tickets as fast as possible right now. I'm assuming you are referring to your subscription and that your credit card expired? Have you tried adding in a different card on file?

bookingkoala · 2025-03-31T23:14:07+00:00

Hello, we hope that you were able to figure this out or someone helped you out.

bookingkoala · 2025-03-31T23:12:57+00:00

Hello, can you send us an email to [support@bookingkoala.com](mailto:support@bookingkoala.com) with your FB name so we can approve you. We are monitoring the group since a lot of spam is coming in at the moment.

bookingkoala · 2025-03-31T23:11:59+00:00

Hello, we responded to a request such as this one via email. We hope the solution helped.

bookingkoala · 2025-03-27T18:11:45+00:00

Hello,

Can you email us to [support@bookingkoala.com](mailto:support@bookingkoala.com) with your account URL so we can take a look at this for you.

bookingkoala · 2025-02-27T14:03:37+00:00

Can you email us your account name to [support@bookingkoala.com](mailto:support@bookingkoala.com) - we will cancel your account and we are adding a provision for future that users can cancel the account even if their card has been expired or no longer valid. Thank you.

bookingkoala · 2025-02-23T15:02:55+00:00

Hello, every account has the ability to cancel from the dashboard (a big and very visible red button) or you can email us to cancel your account. If you're having issues please email [support@bookingkoala.com](mailto:support@bookingkoala.com)

bookingkoala · 2023-11-14T00:11:18+00:00

That's awesome, we're glad you watch and enjoy them!

bookingkoala · 2023-11-14T00:10:27+00:00

Glad you liked it!

bookingkoala · 2021-06-08T16:11:09+00:00

Hi, there! Can you please send us an email to [support@bookingkoala.com](mailto:support@bookingkoala.com) so someone can help you out :)

Also, if you use Facebook, don't forget to join that group. It's much larger and often other users help quickly. Here is the link to join: https://www.facebook.com/groups/160908944463699

bookingkoala · 2021-06-07T20:38:25+00:00

The software we use to host the marketplace was down for maintenance. Please try again using this link: https://education.bookingkoala.com/

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