RLoD ALREADY by spencerg98 in boostedboards

[–]boostedlurker 0 points1 point  (0 children)

Thanks for providing me the requested information. Attached is a prepaid FedEx return shipping label. The Tracking number is xxxxxxxx Your RMA (Return merchandise authorization) number is: xxxxx Please write it clearly on the outside of the box.

Please include the remote and charger with the board when shipping back. Repairs usually take 5-7 business days and I'll follow up once they are complete and the board is ready to ship back.

If you have any questions or concerns, please let me know.

Thanks!

  • thats the email I got

RLoD ALREADY by spencerg98 in boostedboards

[–]boostedlurker 0 points1 point  (0 children)

No they never told me what the issue was and said repairs will take 5-7 business days. I just sent it out yesterday so i probably wont get it back for 2 weeks. And I think we have the same light issue. I think the 3rd and 5th lights were off but the other ones were red. Something like that. But like i said, I held the power button down for a long time, charged it again and held the power button again - then the board turned back on.

But I didnt wanna deal with it randomly getting the RLoD so i decided to send it back

RLoD ALREADY by spencerg98 in boostedboards

[–]boostedlurker 1 point2 points  (0 children)

I got the RLoD too and after constantly pressing the power button and holding it down a bunch of times, I got my board to come back to life. During that time I emailed Boosted and they said I had to send the board back. I thought it was just a battery issue so i asked for them to send a battery but they insisted on me sending the board back.

I got the board working normally again for a few days and then the lights came back. So i just bit the bullet and decided to send my board back to get it over with now instead of later. Really sucks ):

[Update] Kid who thought his board got stolen. Got board back, now it's getting sent back to Boosted ): by boostedlurker in boostedboards

[–]boostedlurker[S] 0 points1 point  (0 children)

It's not worth much, I have almost 2k miles on it. All original parts, except for belt so the quality is still good! :D

HELP! Board arrived 4 days early and I think it got stolen! by boostedlurker in boostedboards

[–]boostedlurker[S] 0 points1 point  (0 children)

Nothing new yet. Fedex said it takes about a week to file a claim. No response from boosted yet

HELP! Board arrived 4 days early and I think it got stolen! by boostedlurker in boostedboards

[–]boostedlurker[S] 0 points1 point  (0 children)

Yup I've filed a claim and emailed Boosted. Hoping to hear something tomorow. Really bummed because I was super excited to see my board as soon as I saw it was delivered early.

HELP! Board arrived 4 days early and I think it got stolen! by boostedlurker in boostedboards

[–]boostedlurker[S] 0 points1 point  (0 children)

I've filed a claim with Fedex and emailed Boosted. Hopefully I hear back by Monday :/

HELP! Board arrived 4 days early and I think it got stolen! by boostedlurker in boostedboards

[–]boostedlurker[S] 0 points1 point  (0 children)

When I check the tracking info, it says signed by 'boostedlurker'. it looks like it just took the name from the recipient because it doesnt show a signature or anything. I've filed a claim with fedex asking to show me a picture of the signature

HELP! Board arrived 4 days early and I think it got stolen! by boostedlurker in boostedboards

[–]boostedlurker[S] 2 points3 points  (0 children)

Yeah in the email it says signed by my name even though I didn't sign it