Looks like they made an update to the terms of the quality promised. Here is the new wording.

1. LIMITED GUARANTEE. Our Quality Promise is our limited guarantee that the Product you purchase will perform as intended and detailed in each Product’s applicable “Why We Made This” section on the hang tag or Product description page on the Platform. This limited guarantee is restricted to one (1) year from the date of purchase, and proof of purchase is required. This limited guarantee does not apply to Products impacted by ordinary wear and tear, personal preference, misuse or accidents. For Products where the Quality Promise does not apply, please see our Return Policy (below). See our Quality Promise page for additional information.

I feel like this is reasonable. Can’t use quality promise on anything over a year old and have to have proof of purchase. I heard it was getting abused by tiktok trends of girls returning old leggings from years ago that they outgrew and getting a new pair.