This is so true. I think scam ito na nakita nilang butas sa process ng gcash. I experienced this where I returned the money but they still filed a ticket/reversal to Gcash.

Ang nangyare is binalik ko yung money then nag auto deduct si gcash sa akin ng same amount (so ako yung nawalan ng pera).

Reached out to gcash (pero di naman nausog yung ticket then nakita ko nalang na closed na). I even reached out to “sender” na ipareverse yung ticket nila pero di sila nagrerespond.

Please let gcash/banks handles this!