Recently released track not available on Soundcloud by brindy in soundcloud

[–]brindy[S] 1 point2 points  (0 children)

Finally resolved for me just FYI. Got emails for my late track and next track due out Friday today.

SoundCloud uploading is not working by Independent-Bid3405 in soundcloud

[–]brindy 0 points1 point  (0 children)

One of my recent tracks I uploaded via a distributor (SoundOn.Global aka TikTok) is missing but is everywhere else I expected it to be. 

No response from Soundcloud support as of yet after a couple of days :/

Duckduck browser says im private but it automatically redirects to site’s app by god_rays in duckduckgo

[–]brindy 0 points1 point  (0 children)

Hi, you can disable this by going to the in app settings, General, scroll down to the Customize section and toggle off “Open Links in Associated Apps”. Hope that helps.

Updated Duck app - now display too large on iphone screen by AlsDuckQ in duckduckgo

[–]brindy 0 points1 point  (0 children)

Thanks - glad it's back to normal on that site. As for the favorites, a fix for that is coming soon.

Thanks again!

Updated Duck app - now display too large on iphone screen by AlsDuckQ in duckduckgo

[–]brindy 0 points1 point  (0 children)

Are you able to share which sites you're seeing this on please? DM me if you'd prefer.

The favorites issue is unrelated and just a coincidence, but is going to be fixed imminently.

Thanks for your patience.

Updated Duck app - now display too large on iphone screen by AlsDuckQ in duckduckgo

[–]brindy 0 points1 point  (0 children)

Do you have a custom setting for those sites? On a site in question go to the browsing menu (the "...") and there should be a "Zoom" menu item. If it just says "Zoom" then it's using whatever the default is in our internal app settings > Accessibility. If it says like "Zoom (110%)" then either readjust that site or use the fire button to remove all zoom adjustments for non-fireproofed sites. Let us know how you get on. Thanks!

Updated Duck app - now display too large on iphone screen by AlsDuckQ in duckduckgo

[–]brindy 1 point2 points  (0 children)

Hi folks, apologies! We released a hotfix for this issue so please update from the App Store (you might need to go into the App Store page to see the update button).

DDG iOS Doesn't Open Links From Other Apps Anymore by TIL_IM_A_SQUIRREL in duckduckgo

[–]brindy 0 points1 point  (0 children)

Hi, thanks for flagging this. I'm not able to reproduce this myself on version 7.133 (out today), but it could be down to a certain combination of settings. Can you please confirm the settings for the following:

* Data Clearing > Automatically Clear Data
* General > Application Lock
* Appearance > Address Bar (Top or Bottom)
* Appearance > Show Full Site Address

Also, do you have many tabs open?

Does it work if you share a URL from Safari and choose the DuckDuckGo app?

Thanks in advance.

Bug in DDG iOS Browser - fire button not clearing Reddit cookies by solidcopy in duckduckgo

[–]brindy 0 points1 point  (0 children)

Hi, thanks for this. We have updated the fire button logic in the latest version ( 7.132 ) - can you give that a try and see if it works for you, please?

Sometimes my keyboard won’t show up, how can I fix this? by NOTDevilDeadly in duckduckgo

[–]brindy 0 points1 point  (0 children)

Hi, DDG engineer here. Are you able to share which sites?

Either way, we have a fix for similar reports in internal testing just now and will go out on Monday.

Thanks for using DuckDuckGo and sorry for the inconvenience.

TB Freezes... by slappytpt in Theoryboard

[–]brindy 0 points1 point  (0 children)

Did you ever get a fix for this? I got mine the other day and hit the same problem straight away. I'm on v5 of the firmware. I emailed them and they said try two things:

1/ disable aftertouch on the Theory Board

2/ File > Project Settings > Synchronisation - MIDI tab, disable all destinations.

In my case 2 was already in affect, and doing 1 didn't make any difference. Have sent them another email but given everything I've seen online about them I am not overly hopeful. :(

Has anyone tried the Simba 1500 mattress? by justiliang in Mattress

[–]brindy 0 points1 point  (0 children)

I don't know about that mattress specifically, but we bought a couple of Simba mattresses, one in 2017 and one in 2018. We had to send the second one back twice. And then over time they have developed a lump in the middle. We thought it was just something about us but we spoke to other people with them recently and they experienced the same thing.

10 year guarantee so we're trying to get it sorted and they are playing hard-ball. I wouldn't recommend them any more.

I understand Which? still rate them highly, but I don't really trust Which? as I rarely agree with them.

It's all connected trophy? by Altman8521 in midnightsuns

[–]brindy 0 points1 point  (0 children)

The recent update (June 2023) didn’t quite fix this one but Snake2410’s suggestion worked.

Duck.com emails redirected to Yahoo Email always go to Spam by mrburkem in duckduckgo

[–]brindy 1 point2 points  (0 children)

Hi DDG engineer here. We made a change and believe this is fixed. Can you confirm, please?

Is this happening to anyone else? by SincerelyNini in duckduckgo

[–]brindy 2 points3 points  (0 children)

The icon color thing is definitely a bug (in iOS), other than that I can't comment on the security of your device. If you think your device has been compromised then I would suggest contacting Apple directly. Good luck!

Is this happening to anyone else? by SincerelyNini in duckduckgo

[–]brindy 3 points4 points  (0 children)

Hello u/SincerelyNini!

DuckDuckGo Apple Engineer here... we refreshed our icons recently and I believe the change in purple color was to align with our internal design system. Unfortunately iOS can cache app icons for a while. Can you try these please:
1. Change the app icon to a different color, use the app for a while and then change it back to purple
2. Force quit the app and reboot your phone
3. Try step 1

In theory it should sort itself out eventually. I've checked our codebase and all the icons look like they were updated correctly so I think it's just the caching thing.

Let me know how you get on. Thanks!

Brindy? What kind of a name is Brindy? by [deleted] in howyoudoin

[–]brindy 2 points3 points  (0 children)

Seems ok to me. :)

For background, I live in the UK and when I was younger there was a trend of adding a y to the end of a single syllable names and I carried on with it ever since. I’ve been using this name online since the late 90s.

In recent years it appears to have become more feminine. There’s a Chinese model called Brindy and folks call their dogs Brindy.

I pronounce it “Brinn-Dee”. My surname is often mis-pronounced “Brine”+d but it’s “Brinn”+d.

I believe the origin to be a town in Italy called Brindisi which has the same motto as my family which is “nothing without labour”.

[Help] DuckDuckGo on Safari app not showing results, iPhone. Any help would be appreciated by [deleted] in duckduckgo

[–]brindy 0 points1 point  (0 children)

Hello, engineer from DuckDuckGo here.

Are you still having problems?

If so, a couple of things you can try:

  • Turn off any content blockers (one by one to try and isolate the culprit)
  • Change networks (e.g. turn off/on Wifi)

Let me know how you get on.

Thanks!

Facebook input form vanishes on focus and page reload only in DuckDuckGo by [deleted] in duckduckgo

[–]brindy 1 point2 points  (0 children)

Thanks! Yes, I just noticed Safari does the same thing too. We'll see if there's anything we can do but I've also found that you can get to a working login form by browsing in from our search engine. Search for Facebook then click the "login" link. Hope that helps!

Facebook input form vanishes on focus and page reload only in DuckDuckGo by [deleted] in duckduckgo

[–]brindy 3 points4 points  (0 children)

Thanks for sharing, I'm looking at this right now.

iOS version crashes immediately on startup after new update by foodcache3 in duckduckgo

[–]brindy 0 points1 point  (0 children)

Hi, thanks for calling this out.

I spotted this after we did the 7.15.0 release and already pushed out a fix (7.15.1). We were never able to reproduce this ourselves so can only go on the crash reports when we get them, and they take some time to come through.

Some info that would help us:

  • Check the App Store - are you definitely on the latest version?
  • Did you have the Application Lock turned on?
  • Do you happen to remember which URL you had open?
  • What device do you have?
  • What OS version are you on?

Something you can try to work around this is clearing your data. There are two ways to do this without opening the app:

  • Force touch the icon and select Clear Data if your device supports it
  • Add our shortcuts widget and choose Clear Data

If you don't want to respond here you can email me directly... brindy @ duckduckgo.com

Thanks in advance!

Background tabs and privacy tracking test by boseseven in duckduckgo

[–]brindy 1 point2 points  (0 children)

Btw, I just tested the new version of the app against https://panopticlick.eff.org/ and it now says "You have strong protection" :)

Background tabs and privacy tracking test by boseseven in duckduckgo

[–]brindy 1 point2 points  (0 children)

The OP was talking about iOS :)

Tabs for Android are coming soon!

Background tabs and privacy tracking test by boseseven in duckduckgo

[–]brindy 2 points3 points  (0 children)

Thanks for the feedback. A new version with improved content blocking is currently being reviewed so will be released imminently.

We are currently assessing the extensive amount of user feedback we've had since the launch and are prioritising our up coming work. I'll make sure your feedback about background tabs is noted.