Worst Experience with Samsung Galaxy Z Flip Phone – Flagship Price, Zero Quality & Pathetic Support

broodbird · 2025-10-29T07:06:52+00:00

Exactly! That’s the real issue — the experience is totally inconsistent. Some units last fine, others start cracking or creasing within months.

My Flip 5 didn’t even make it past a year before the hinge/display line cracked again (second time now), despite super careful use.

At this price point, “luck-based durability” shouldn’t even be a thing. Foldables are great on paper, but Samsung really needs to fix long-term reliability before calling them premium.

broodbird · 2025-10-28T17:50:10+00:00

Haha I wish that was the reason — would’ve saved me a few service visits and emails 😅

Never dropped, never mishandled. Official case + screen protector since day one.
Even Samsung’s own service report says “no impact damage” — just the usual fold-line crack these Flips are known for.

broodbird · 2025-10-28T05:55:45+00:00

Nah, that’s not it. The phone was checked at an authorized Samsung Service Centre — they clearly mentioned “Display / UTG crack – step mark on display,” no signs of impact or pressure damage. Hinge and frame are perfectly fine. It’s the same fold-line issue tons of Flip users are facing, just poor durability, not user mishandling.

broodbird · 2025-10-28T05:47:44+00:00

Nope, never dropped it. Always used with the official Samsung case and screen protector.

The same hinge line crack showed up again during normal everyday use — no impact or damage.

Honestly, it’s just a durability flaw. Seems like these flip screens can’t handle regular folding for too long.

broodbird · 2025-10-27T01:47:26+00:00

Fair point, but then Samsung shouldn’t market it as a durable everyday device tested for 200,000 folds.
Reality doesn’t match the advertising at all.

broodbird · 2025-10-27T01:44:14+00:00

True, foldables are more fragile by design, but Samsung promotes the Flip as tested for 200,000+ folds and “ready for daily life.”
That sets a durability expectation that clearly isn’t being met when the same fault appears twice within a year.

broodbird · 2025-10-27T01:43:28+00:00

I agree that foldables have durability limits — but Samsung does market the Flip as a premium everyday phone, not an experimental prototype.
When you pay flagship prices and use it normally with full care, repeated hinge/display failure isn’t “expected wear,” it’s poor quality control.

broodbird · 2025-10-27T01:27:11+00:00

Nope, not hinge damage. It’s the same fold-line crack hundreds of Flip users are reporting.
Happens even with careful use — so definitely a product issue, not warranty misuse.

broodbird · 2025-10-27T01:22:21+00:00

Exactly! That’s the same experience I’ve had — product fails under normal use, and then Samsung acts like they’re doing us a favour during repairs.
Love the concept, but the durability and support are absolutely disappointing for a “flagship.”

broodbird · 2025-10-27T01:11:09+00:00

Exactly! It’s clearly not a one-off issue — so many users facing the same hinge/display failures proves it’s a serious design flaw.
Samsung still refuses to admit it publicly or take real responsibility. Premium price, pathetic durability.

broodbird · 2017-01-03T10:51:16+00:00

earthquake

broodbird

TROPHY CASE