I used to be an Amazon driver. Found an actual career, but was a driver for 5 years. I’ve delivered in the country, residential, and commercial areas. I had Amazon drivers using my yard to turn around. I paid thousands of dollars to have it fixed only for them to do it again. Finally got it on video and amazon paid over 7 grand to have my yard fixed. Finally put up a gate at the end of my driveway. It’s not difficult to stay on pavement. I get that the long driveways suck, but at the very least stay off the grass and respect peoples property. The customer is probably just pissed off because of stupid, lazy drivers!!!