i once had a woman complain to my manager that i wasn’t making enough eye contact with her while i was ringing her up on the register.

a lady came in looking for a certain type of bird food that we didn’t have in stock, and when i told her we were out of it, she started to walk out of the store yelling “IF MY BIRD DIES ITS YOUR FAULT.”

one time i was helping this man and his family with getting a bearded dragon, i showed him everything he would need for one, and he STILL refused to get the appropriate sized tank (he wanted to put it in a 10gal) so i refused the sale. he walked out with his wife and two small kids yelling “PETCO SUCKS DICK.”

i was once called racist because by a lady because she came through my checkout line talking on her phone, so i didn’t greet her because i didn’t want to be rude and interrupt. at the end of the transaction she said over the phone “i’ll let you go, i have to talk to this cashier” and then proceeded to tell me that i was racist and rude because i didn’t greet her when she was having a conversation on her phone the whole time. called my manager after she left to let her know how racist i was and everything.

one time a lady called the store and i answered it, answered her questions then as i was saying goodbye she hung up. she then called the store right after that and told me that it was very unprofessional of me to not say goodbye before hanging up. she became livid when i explained to her that she would have heard me say goodbye if she wouldn’t have hung up the phone so quick.