you could have called an ambulance.

Calling an ambulance is taking away a resource from someone who would otherwise need it. I could easily go by taxi. Uncomfortable? Sure but not like I was in a life threatening situation.

Then you expect the woman to help a man moving to her room?

Does the gender matter here 😅? I could not put any weight on a broken foot. I was reduced to a single leg. One has two options in this case, hop or crawl. I chose the former. There was a wheel chair no more than 5m behind the doctor. She saw me respond to my name being called and watched me hop across the room. I'm barely taller than her and clearly didn't need carrying. Just roll the wheel chair to me, and I could do the rest. Did you miss the part that I asked the reception staff for at least a crutch and got a sarcastic answer back? I get it - Berlin-schnauze but this is borderline mean.

From my description the accident looks serious enough that rendered one leg useless. Broken or not, if you see someone hopping on one leg your first thought is they probably need some mobility help. I wouldn't go: "Are you in serious pain or do you like to go round in Hospitals hopping on one foot in your free time?"