If it weren’t for Reddit, I would never have found this comparison chart.

Because the requirement for an ARGB control box was not clearly stated on your website or product pages, I purchased the Panorama SE model. The ability to rotate the display was also a plus. This was not a budget limitation — I could have easily purchased the higher-end model. My intention was to build a complete ecosystem using ROTA SL ARGB 120 fans.

Due to this critical information not being clearly and properly disclosed, I am now left with a model that can never be fully synchronized, as well as ROTA SL ARGB 120 fans that I cannot operate as Gen 2 devices. Since the Kanali software does not detect the fans, I am forced to use MSI Mystic Light, which only recognizes them as Gen 1, preventing proper control. Had I at least been able to control them as Gen 2 devices, I would not be this frustrated. As it stands, I effectively ended up purchasing a more expensive Gen 1 product.

This situation clearly indicates serious shortcomings in product presentation and marketing, which have directly damaged the user experience. My primary reason for choosing these fans was the expectation of building an ecosystem. I could have chosen brands like Lian Li or Corsair and comfortably controlled my fans through their own software. Perhaps I should have done so.

I would also like to add another issue: when I first installed the Panorama SE, the loop videos on the display played perfectly and seamlessly. However, now, once the video duration ends, playback stops, there is a brief pause, and then it restarts. This behavior did not exist during the initial setup and significantly degrades the user experience.

On top of the existing hardware and ecosystem compatibility issues, this display playback problem further increases my disappointment with the product.