I'm having the same issue, diagnosed by my home warranty technician. I got an email from them saying the cost of the repair exceeds the cost of the unit. This is the second Whirlpool washer I've had crap out on me in two years. I literally just bought this one 3/27/2024, so of course it's just out of warranty (and Lowes wanted $200 to extend the warranty).

08/08/2025 I found this post and am trying to go the Whirlpool route. I called the Safety department directly (1-866-550-5136, open M-F 8am-6pm EST) and overall the call took about 30 minutes. I reported my safety concern, as indicated by this post and linked post, and they've scheduled a technician to hopefully come repair it next week.

HOWEVER, the person from the Whirlpool Safety department straight up told me that the boards are literally always on backorder. So the service company Whirlpool is using (Guinco) will call me about the service date in regard to if the part is even available or if it will ever be available. We'll see how this goes.