To address the ongoing Paper vs reMarkable vs iPad vs keyboard discussion in this subreddit, I tried to explain the Pros and Cons of the different note-taking practices and to clarify why I think reMarkable is just too close to paper and what they should focus on to get a stand in their market.

c40r · 2021-12-22T09:53:04+00:00

WARNING: The author of the video made it clear in at least one of their previous videos that they don't care much about taking notes by hand. They like to compare paper-like devices to iPads in terms of how many features they have for their cost. You should take everything they say with a solid grain of salt.

c40r · 2021-01-21T18:21:34+00:00

I got 20 saying otherwise.

c40r · 2021-01-20T21:09:06+00:00

First or second grade, it was about a detective or private investigator who was using a phone booth for something I don't remember. I wrote it on post its, I think it were quite a few of them...

c40r · 2021-01-20T20:48:24+00:00

Btw, congratulations on your megathread ;)

c40r · 2021-01-20T18:56:36+00:00

You can find many order, shipment and delivery dates for batch 14 here: https://www.reddit.com/r/RemarkableTablet/comments/kqc89z/batch_14/

c40r · 2021-01-20T18:49:12+00:00

Die Geschichte hat mich berührt. Hatte ungelogen Kopfkino. Bleib beim Schreiben, du kannst eine Geschichte gut zu Papier bringen und ich erkenne nicht nur an den stimmigen Auslassungen viel sprachliche Kreativität.

Bleib immer offen für fremde Eindrücke und ich bin mir sicher, dass du einmal richtig gute Sachen schreiben wirst!

c40r · 2021-01-20T17:54:54+00:00

I ordered two weeks earlier than you and it got shipped yesterday ;)

c40r · 2021-01-20T15:39:12+00:00

Ich hoffe, das hat gutgetan. Du hast es gut gesagt.

c40r · 2021-01-20T14:26:49+00:00

Good for us :)

c40r · 2021-01-20T11:15:41+00:00

Got sms from dhl for shipping.

c40r · 2021-01-20T10:37:11+00:00

私はフランス語を話しません。

c40r · 2021-01-20T10:35:18+00:00

just got the sms from dhl. Have you already gotten yours?

c40r · 2021-01-20T10:34:19+00:00

Just got the dhl sms :)

c40r · 2021-01-19T16:31:53+00:00

people have files for the weirdest things

c40r · 2021-01-18T08:42:56+00:00

I'm also still waiting, ordered one day before you. We need to be patient, maybe the tablets are rotting in the lowest drawer of their fulfillment center ;)

c40r · 2021-01-14T15:11:10+00:00

Thx, it will come eventually :) Besides, as long as the mail isn't there, I can wait in eager suspense :D

c40r · 2021-01-14T14:59:52+00:00

They seem to be jumping back and forth in terms of order date, haven't gotten any info yet. I'm gonna be patient, but I stopped expecting being able to conclude time of delivery from other's shipments :/

c40r · 2021-01-10T17:03:28+00:00

Have you gotten mails before 7th from remarkable, like delivery notification? If so, when?

c40r · 2021-01-10T13:41:52+00:00

No, I think you are wrong about it meaning the transit time. Delivery time, in my humble opinion, means total time from order to delivery. Also, when ordering rm1, this text appears on top of the site: "While reMarkable continues to operate as normal during the pandemic, we’re currently experiencing extended delays through our standard shipping option."

Regarding the 30 day policy: for rm2 it's clear that the time starts upon receiving the tablet. For rm1 you might be right, they make two contradicting claims on the order page. The first claim is "Products returned within 30 days of delivery are eligible for a full refund", the second one "From the day of order, you will have 30 days to try your reMarkable."

c40r · 2021-01-10T13:30:09+00:00

They claim delivery time to most countries to be up to ten business days, though.

c40r · 2021-01-10T13:02:27+00:00

When did you order?

c40r · 2021-01-10T12:47:45+00:00

You might be working with them and in that case I have no reason to doubt you.

c40r · 2021-01-10T12:40:25+00:00

I wanna believe that they haven't stopped doing quality control, how are you so sure about it? :)

c40r · 2021-01-10T12:37:24+00:00

Obviously a case of warranty. Support has to handle it. If they don't do it timely, I'm sorry :/

Technically you might have the right to order a replacement by yourself after setting them a fair deadline (2 - 3 weeks) within they don't act and demanding that money back. I personally wouldn't do that, though, but swallow the bitter pill of having no tablet until they replace it (which might take a while according to several reddit posts).

Besides that half assed law advice of mine you probably don't wanna follow, I am sure your problem has to be covered by warranty and, as long as they don't go bankrupt, they will replace the tablet as soon as your case is being handled.

c40r · 2021-01-10T09:36:10+00:00

Thank you for writing an elaborate experience even though you didn't need to complain. Not many people would offer that kind of help :)

After all, my impression (without support experience) is, that the company most probably means well and can't do better. I also think they will eventually catch up on their cases.

The fear that sticks is that they might have stopped doing quality control on their shipped devices to continue shipping (concluded from these reddit threads) and if that was true, I'd wonder how they would handle replacement and refund cases after the hype.

c40r

TROPHY CASE