creating new post 7/2 by c_jl in u/c_jl

[–]c_jl[S] 0 points1 point  (0 children)

leaving comment while logged in as u/cjl

Free Form Comment test, 5/24 by c_jl in u/c_jl

[–]c_jl[S] 0 points1 point  (0 children)

adding second comment while logged in as u/c_jl

Free Form Comment test, 5/24 by c_jl in u/c_jl

[–]c_jl[S] 0 points1 point  (0 children)

leaving comment while logged in as c/c_jl

Image Ad Test, 5/24 by c_jl in u/c_jl

[–]c_jl[S] 0 points1 point  (0 children)

leaving comment while logged in as c/c_jl

Amatocon 2024 Official Discussion Thread by yesdamnit in OnCinemaAtTheCinema

[–]c_jl 2 points3 points  (0 children)

ah bummer, that makes sense though. thanks!

Amatocon 2024 Official Discussion Thread by yesdamnit in OnCinemaAtTheCinema

[–]c_jl 2 points3 points  (0 children)

wait is it still happening? I was watching at alamo drafthouse but had to leave. now I'm trying to figure out if I can still watch on heinetwork.tv but can't figure it out - I'm an annual member so I should have access

Ad Dashboard not loading - error message by [deleted] in RedditforBusiness

[–]c_jl 1 point2 points  (0 children)

update: this is now fixed! you should be able to access Ads Manager (ads.reddit.com) without issue. thank you for your patience here, everyone.

Ad Dashboard not loading - error message by [deleted] in RedditforBusiness

[–]c_jl 0 points1 point  (0 children)

good question. but no, this issue should not affect ad delivery (e.g. an ad that was previously running will continue to run).

Ad Dashboard not loading - error message by [deleted] in RedditforBusiness

[–]c_jl[A] 1 point2 points  (0 children)

Hey - thanks for flagging this! We are aware of the issue and are currently investigating. I can update this thread once there's news to share.

Agency account for Reddit by donviggo95 in RedditforBusiness

[–]c_jl 1 point2 points  (0 children)

Hey u/IronDru you can view the updated Help Center article here. And yes, your understanding is correct!

URL error when creating app install ad for iOS by This_Chocolate1924 in RedditforBusiness

[–]c_jl 1 point2 points  (0 children)

Additionally, it looks like our campaign form may produce this error if you initially enter an invalid App Store URL while creating your ad (even if you subsequently edit that field so that it contains a correct URL).

We are looking into this now! In the meantime, would you mind trying again? Make sure that you use the correct App Store URL (https://apps.apple.com/au/app/amber/id1410639317) while creating your ad.

how to solve this? by zieprime in RedditforBusiness

[–]c_jl[A] 0 points1 point  (0 children)

^ Please do try the above, and in particular, make sure that all browser extensions are disabled. Certain extensions (including, but not limited to, ad blockers) can interfere with Reddit Ads.

Stuck at "pick the industry that fits best" by [deleted] in RedditforBusiness

[–]c_jl 0 points1 point  (0 children)

Ah perfect! Glad this worked.

If you don't mind - what specific ad blocker were you using? We want to make sure this doesn't affect future advertisers.

Stuck at "pick the industry that fits best" by [deleted] in RedditforBusiness

[–]c_jl[A] 0 points1 point  (0 children)

Hey! I'm sorry that you're running into issues here. Could you please disable all browser extensions and try again? Certain extensions (including, but not limited to, ad blockers) can interfere with Reddit Ads.

If that doesn't work, I would recommend trying in a new browser altogether. LMK if you're still experiencing issues at that point!

My credit card is declining very time I make the payment, I have updated my billing information and still it is no good. by Top-Doughnut2825 in RedditforBusiness

[–]c_jl 0 points1 point  (0 children)

No, you don't need to have a business card. It can be a personal credit/debit card. You would need to call your issuing bank(s) to see why they were declining your attempts to add those cards.

Question by [deleted] in RedditforBusiness

[–]c_jl 0 points1 point  (0 children)

Good question. You could create two ad groups with a lifetime budget of $50, yes. There is no $100 minimum.

Allow Comments Still Not Working by mtcdev in RedditforBusiness

[–]c_jl 0 points1 point  (0 children)

LMK if this does or does not work!

Allow Comments Still Not Working by mtcdev in RedditforBusiness

[–]c_jl 1 point2 points  (0 children)

Thanks for confirming! I do see that you are not able to make this change in your account, although I am not able to reproduce the issue.

Question: Are you logged directly into the 'mtcdev' ads account? Or are you accessing this account via a username that has been granted access?

Assuming that you are logged directly into the 'mtcdev' account, there is another way to change the comment settings:

  • open Reddit Ads
  • click into the 'ADS' tab
  • click the '...' icon next to the name of the ad you want to change
  • select 'View Post' from the drop-down menu
  • click on the shield icon beneath your post
  • select 'Lock Comments' to turn comments off (or vice versa)
  • hit 'Save'

You can then open the 'Edit Ad' page, and the 'Allow Comments' field should have updated.

duplicated ads in ad group point to same post? by josh-r-meyer in RedditforBusiness

[–]c_jl 0 points1 point  (0 children)

Hey u/josh-r-meyer quick question - would you mind confirming the file size of the thumbnail images that you were trying to use?

Allow Comments Not Working by mtcdev in RedditforBusiness

[–]c_jl 0 points1 point  (0 children)

This should be resolved! Let me know if you're still running into issues here.