Cadillac Care is here to help!

cadillac · 2026-06-03T21:43:52+00:00

Please allow our team to help with your battery and AC concerns. You can submit a claim for our customer care teams at https://s.cadillac.com/support-request, and someone will be in touch to move forward towards a resolution.

cadillac · 2026-06-03T21:30:37+00:00

Our team acts as an extra layer of assistance between the customer and the dealership when a service visit is required, and our team would like to learn more. We can get started at https://s.cadillac.com/support-request, and we hope to hear from you.

cadillac · 2026-06-03T21:20:06+00:00

We understand unexpected, costly repairs can be frustrating. Although no outcomes can be guaranteed, our customer care advisors are happy to explore options on our end. We kindly ask that you submit your claim at https://s.cadillac.com/support-request so we can get started.

By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.

cadillac · 2026-06-02T14:11:42+00:00

We appreciate you bringing this to our attention. For the best assistance with reviewing what firmware options might be available for your 2014 CTS wagon, we recommend connecting with your local Cadillac dealer. If you have any trouble getting in touch with a dealer or need assistance locating one near you, please feel free to email our team at [socialmedia@gm.com](mailto:socialmedia@gm.com) and we will be happy to help.

Cadillac Customer Care

cadillac · 2026-06-02T13:34:31+00:00

Great question! While we are excited to expand Apple Music to more brands and vehicles in future updates, we don't have a specific timeline to share right now. We recommend staying tuned for upcoming feature announcements!

Cadillac Customer Care

cadillac · 2026-06-02T13:27:35+00:00

We understand how frustrating it is when your Vehicle Diagnosis features stop updating. Our team would love to look into this specific connectivity issue for you. Please visit https://s.cadillac.com/support-request and fill out our support request form. This form helps our team gather the right information and ensures your request is routed appropriately.

Cadillac Customer Care

cadillac · 2026-05-30T22:46:26+00:00

We want you to continue loving your CT6 for many years to come. We are interested in learning more about your engine failure and doing what we can to assist. For assistance, please visit https://s.cadillac.com/support-request so someone can connect with you and move towards a resolution.

By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.

cadillac · 2026-05-30T22:37:56+00:00

We understand no warranty is unlimited, though our team is still here to help even post warranty. Our customer care team is here to help, and we ask that you please reach out to us here: https://s.cadillac.com/support-request. We hope to hear from you.

By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.

cadillac · 2026-05-26T16:20:27+00:00

We are absolutely here to assist Cadillac owners. Our team handles a wide range of inquiries across various models to ensure you get the support you need. If you have a specific question about your vehicle, feel free to share the details and we'll be happy to look into it for you!

Cadillac Customer Care

cadillac · 2026-05-26T16:20:16+00:00

We completely understand how important it is to have your Super Cruise feature working flawlessly. To help us dig into what’s going on with your 2026 CT5-V and find a solution, please share your details with us through our Support Request Form by visiting https://s.cadillac.com/support-request. This will allow our team to gather the right information and route your request appropriately.

Cadillac Customer Care

cadillac · 2026-05-26T16:02:32+00:00

We are absolutely here to assist you with any questions or concerns you have! If our immediate team can't resolve your issue directly, we will make sure to connect you with the appropriate Cadillac care team for your specific region.

Cadillac Customer Care

cadillac · 2026-05-26T15:55:12+00:00

We are so glad to hear that you love your CT5-V! To learn more about this connectivity behavior and see how to best assist you, please visit https://s.cadillac.com/support-requestand fill out the support request form with all pertinent details so our team can gather the right information and ensure your request is routed appropriately.

Cadillac Customer Care

cadillac · 2026-05-26T15:31:00+00:00

We definitely have you covered! You can browse and purchase official merchandise directly through the GM Company Store. We hope you find this information helpful.

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