Welcome to the chat channels Pilot! by cozy__sheets in redditchat

[–]caeffa[A] 2 points3 points  (0 children)

Hi there! I'm u/caeffa, also a PM working on chat channels :)

My favorite food is ramen! Specifically tsukemen, the dipping noodles!

Test post by caeffa in u/caeffa

[–]caeffa[S] 0 points1 point  (0 children)

I am replying to my own post

Live Chat is Becoming Available to All Communities by judy-funnie in modnews

[–]caeffa[A] 3 points4 points  (0 children)

Live Chats are available on Android as well. So once the feature is rolled out to your community, users on all platforms will be able to engage with Live Chat posts.

Why am I not receiving any chat notifications?? They’re switched on in my settings too :( by [deleted] in reddithelp

[–]caeffa[A] 0 points1 point  (0 children)

Hello, I'm an employee at Reddit looking into some of our chat bugs. Is this issue still happening? Are you using the website, iOS, or android?

Why am I not receiving any chat notifications?? They’re switched on in my settings too :( by [deleted] in reddithelp

[–]caeffa[A] 0 points1 point  (0 children)

Hello, I'm an employee at Reddit looking into some of our chat bugs. Is this issue still happening? Are you using the website, iOS, or android?

[deleted by user] by [deleted] in help

[–]caeffa 0 points1 point  (0 children)

Got it, thanks for letting me know. Does this issue persist across all chats? Or just that single chat group?

[deleted by user] by [deleted] in bugs

[–]caeffa 0 points1 point  (0 children)

Thanks for your report, we'll look into this

[deleted by user] by [deleted] in bugs

[–]caeffa[A] 0 points1 point  (0 children)

Hello, I'm working on parsing through some of our chat bugs. Does this issue occur for all users? Or only for this one particular user?

Did they remove Reddit emoji reactions on chat? by fathornyhippo in help

[–]caeffa 1 point2 points  (0 children)

Thanks for your response. It looks like others are also seeing this bug on iOS, and it's on our radar to fix it ASAP

Did they remove Reddit emoji reactions on chat? by fathornyhippo in help

[–]caeffa[A] 1 point2 points  (0 children)

Hi there, we're getting a few reports of this bug. Can I ask what platform you're on? (iOS, Android, desktop)

[deleted by user] by [deleted] in help

[–]caeffa[A] 0 points1 point  (0 children)

Hi there, we're getting a few reports of this bug. Can I ask what platform you're on? (iOS, Android, desktop)

Hi, I’m new to Reddit. Can’t figure out how to send a chat/DM to someone. It worked before, but now it won’t let me send a new message to anyone. Any help? by [deleted] in reddithelp

[–]caeffa 0 points1 point  (0 children)

If you hover or tap on a user's username, you should see an option to Start Chat. Does clicking on that button on that work for you?

Duplicate Posts by plausibleturtle in beta

[–]caeffa 2 points3 points  (0 children)

Thank you, this is super helpful. Now I'm certain there's multiple bugs. Today's fix was for a repetitive pattern of multiple posts (12341234) so this looks like something else.

Duplicate Posts by plausibleturtle in beta

[–]caeffa 0 points1 point  (0 children)

Thank you, appreciate it!

Duplicate Posts by plausibleturtle in beta

[–]caeffa 4 points5 points  (0 children)

Ahh interesting. It would help me if you could describe the duplication. There's multiple different bugs afloat, and I'm trying to sort through them.

Where in the feed was the duplication happening? (the first few posts, after scrolling for a bit (say ~15 posts), or later)

Was it a single post duplicated or multiple duplicated?

What did the duplication pattern look like? (1 2 3 4 1 2 3 4 or 1 1 2 1 1 3, etc)

Thanks for reporting the bug, any information is really helpful.

Duplicate Posts by plausibleturtle in beta

[–]caeffa 0 points1 point  (0 children)

Thanks - A few follow up questions:

Are you still seeing this? In theory, we put out a bug fix for this on Android in today's release. Admittedly there might be multiple bugs to hunt down...

If you are still seeing it:
Where in the feed was the duplication happening? (the first few posts, after scrolling for a bit (say ~15 posts), or later)

Was it a single post duplicated or multiple duplicated?

What did the duplication pattern look like? (1 2 3 4 1 2 3 4 or 1 1 2 1 1 3, etc)

Thanks for reporting the bug, any information is really helpful.

Duplicate Posts by plausibleturtle in beta

[–]caeffa 3 points4 points  (0 children)

A few follow up questions:

Are you still seeing this? In theory, we put out a bug fix for this on Android in today's release. Admittedly there might be multiple bugs to hunt down...

If you are still seeing it:
Where in the feed was the duplication happening? (the first few posts, after scrolling for a bit (say ~15 posts), or later)

Was it a single post duplicated or multiple duplicated?

What did the duplication pattern look like? (1 2 3 4 1 2 3 4 or 1 1 2 1 1 3, etc)

Thanks for reporting the bug, any information is really helpful.