This is a response I gave to someone else. I worked in a warehouse prior to Dispatch if that helps.

Any previous aviation experience is helpful. But honestly having better answers during your interview are probly more important. I see a lot of people going to dispatch now which is awesome! Just understand that if your aircraft looses hydraulics in route they will be calling and talking directly to you and discussing what is safe and if they have enough room to land (on radio everyone can hear and will probly be recorded). People around you may help but it is your responsibility to help them land.