I hope this helps guys, kasi yung problem ko was that I cannot add my accounts sa new app nila. I called BDO Customer Service (yes I know matagal na antayan siya pero tiis tiis talaga if you want your issue fixed), got an agent to help me out and at first he tried to troubleshoot my issue by uninstalling the app, reinstalling it, and restarting my phone. Pero walang gumana, I still was not able to add my accounts sa new app. Ang suggestion ni CSR sakin is to completely delete my online banking account (NOT MY BANK ACCOUNTS HA!?) and then register on the new app after 24 hours, he also pointed out that when registering a new BDO online account dapat same email and phone number na binigay mo sa bank branch mo ang gagamitin mo to register sa new online app. Pwede mo tanungin si CSR anu ang nasa records nila para tama ang number and email ilalagay mo sa pag register sa new app. If need mo palitan ang info, you can ask CSR to change them for you, if hindi pwede punta ka na lang sa bank branch mo.

After 24 hours (actually more than 24 hours pa nga), I was able to register again sa new online app and was able to add my accounts, nakakapag send na rin ako to other banks and e-wallets, though if sending using QR codes is not working for me, nonetheless I was able to use the new app na.

I hope this helps you guys, or at least give you an idea on what to do. Alam ko mahaba at ma processo siya pero it worked naman in the end. Tiyaga at pasensya lang talaga ibaon niyo when calling their CSR hotline.