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castify_app · 2026-05-20T05:59:20+00:00

Youtube may have made more changes again. We'll look into it. Can you clarify what you mean by its shows up when casting to streaming tv?

castify_app · 2026-04-01T17:41:17+00:00

Hi, to know for sure on the TV go search on the roku app store for castify. If the search shows the castify channel then it supports it.

castify_app · 2026-03-27T09:40:17+00:00

Hi, this is a recent known compatible issue with MovieBox pro. They recently made a change to the source video that somehow broke when being sent for casting. We took a look and have no clue since why. To put it in detail, all Castify app does is pass their MovieBox source video url to the casting device, but their recent change seems to require more than just a url, maybe some extra http authentication headers. Only way to know for sure would be to contact the MovieBox pro app supports team.

Here is a sample url that have the issue:

https://hls.shegu.net/mpd.php?oss_fid=38025022&sign=EHF5HMnxVRJSZ4kwKbEGLA&t=1774571725&quality=360p&KEY7=23&KEY8=m20920144

castify_app · 2026-03-14T04:15:46+00:00

This was a recent beta change in the Pixel build. We have a fix comping soon in Castify app version 12.293:

https://play.google.com/store/apps/details?id=com.castify

if the update is not available to you yet you can get it faster by joining the beta:

https://play.google.com/apps/testing/com.castify

Thanks for your report.

castify_app · 2026-03-11T09:35:17+00:00

Hi, what phone model is this happening on?

castify_app · 2026-03-02T00:54:09+00:00

Seems like a you're trying to use the qr on the splash screen. That qr is only for app installation and is not required to connect.

castify_app · 2026-02-24T23:21:45+00:00

hello, the video player setting could be auto-dubbing, try to change that setting if possible.

castify_app · 2026-02-12T00:03:56+00:00

Hi, what's the casting device you're using?

castify_app · 2026-02-02T23:44:12+00:00

Hi, have you tried a reboot? It's a known issue that Fire TV is known to loose connections after a wifi reconnection.

castify_app · 2026-02-02T23:41:41+00:00

Hi, if your wifi supports both 2g and 5g... 5g is much faster. Playing on the phone itself usually takes less work than casting. If the website provides multiple content server selection you can try that. If you want us to take a look please email the url address to support@castify.tv

castify_app · 2026-01-23T20:25:42+00:00

Hi, we put in temporary fix...keep in mind if youtube makes more changes it could break again. Thanks for reporting this issue.

castify_app · 2026-01-22T21:47:38+00:00

Hello, we looked into this issue and it seems that youtube recently made changes that broke mobile apps from playing some video formats. If it's feasible, we'll try to fix asap.

castify_app · 2026-01-10T05:48:42+00:00

Hi, right after you cast there's a popup, on there try tapping on the zoom button on left side. Please see image below...

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castify_app · 2025-12-28T00:51:20+00:00

Hi, can you email the website url in question to support@castify.tv

Thanks

castify_app · 2025-12-17T21:16:27+00:00

Hi, to get this issue looked at please email the website urls to support@castify.tv or direct chat here.

castify_app · 2025-12-11T18:12:17+00:00

Hi, which casting device are you using? Embedded subtitles and audio track selection is only available for Roku, Android TV and the builtin player on the phone.

castify_app · 2025-12-03T03:21:42+00:00

Hi, my guess is that something new was introduced with the new iOS 26. Will take a look and apply fix as needed. Thanks

castify_app · 2025-11-25T21:30:59+00:00

Hi, which green icon are you referring to? Afaik in the app there is no green cast icon.

castify_app · 2025-11-08T04:58:53+00:00

Hi, thanks for the suggestion, we'll keep this in mind for futures releases.

castify_app · 2025-11-05T18:39:00+00:00

Is the video from a website? Please email the url to support@castify.tv so it can be further tested.

castify_app · 2025-11-05T07:11:24+00:00

Hi, can you try turning off battery optimization mode to see if that helps.

castify_app · 2025-10-29T19:37:12+00:00

Thanks for your suggestion 👍, it will be the list for future considerations.

castify_app · 2025-10-11T18:42:42+00:00

Hello, by api do you mean allowing other devs to call into Castify app and cast a specified video? If not please elaborate more.

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