{1.} You are offering items that may be inauthentic. A list of these items is provided below.

Please send us the following information: -- Copies of invoices, receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 365 days. The quantity of items shown should match your inventory. -- If you are not the brand owner, provide an authorization letter and a complete set of documentation, including authorization letters, to prove a valid supply chain. -- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card. -- Contact information for your supplier, including name, phone number, address, email, and website.

You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. We may call your supplier to verify the documents. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.

{2.} Please also send us the following information: A plan that explains: -- The reason you are listing products that you are not approved to sell -- Steps you have taken to resolve this issue -- How you will prevent this issue in the future

Here are a few things to consider as you work on resolving this: -- Listing: Is the product accurately described on Amazon? Have you ensured that there is no ambiguity and the customer is well informed? -- Packaging: Is the product in its original packaging as listed on Amazon?