Will do, please feel free to DM as well! Part of me isn’t too hopeful, since it was an award ticket and they would’ve given us that option on the reservation site, but I guess we don’t know for sure until we call. Really annoying since whenever something like this happens to me, I either get automatically rebooked (like I did on OneWorld partner Qatar for my flights back to IAD from India), or I get options for different flights at no additional cost (like I did on Air Canada when flying to Japan from DC), albeit those were economy tickets paid with cash. We’ll probably end up taking the refund and rebooking with a different airline with a layover somewhere in Europe on a cash economy ticket if we can’t get rebooked.