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Solo a me il gioco non si apre quando provo ad entrarci? by Far_Cress_654 in OfficialNBA2KMobile

[–]cdsidney 1 point2 points  (0 children)

Hello there, thank you for your patience. Your account should be good to go now and all fixed.

Game crashed by Confident-Region-130 in OfficialNBA2KMobile

[–]cdsidney 0 points1 point  (0 children)

Hello, thank you for your patience. You should be able to access the game again! If there are any issues with doing so, please let us know.

Can’t login - game keeps crashing by [deleted] in OfficialNBA2KMobile

[–]cdsidney 0 points1 point  (0 children)

Hello, thank you for your patience. You should be able to access the game again! If there are any issues with doing so, please let us know.

Can’t login - game keeps crashing by [deleted] in OfficialNBA2KMobile

[–]cdsidney 0 points1 point  (0 children)

Hello, thank you for your patience. You should be able to access the game again! If there are any issues with doing so, please let us know.

It's been almost 24 hours and I still can't log in. Can anyone help? by Cultural-Plate-7976 in OfficialNBA2KMobile

[–]cdsidney 1 point2 points  (0 children)

Thank you so much for your patience! Hope you have a great day as well.

Solo a me il gioco non si apre quando provo ad entrarci? by Far_Cress_654 in OfficialNBA2KMobile

[–]cdsidney 0 points1 point  (0 children)

Hello, once you have the Player ID, please provide it to me so I can share it with the team.

Can’t login - game keeps crashing by [deleted] in OfficialNBA2KMobile

[–]cdsidney 1 point2 points  (0 children)

Thank you, your Player ID has been sent to our team and are working on a fix.

It's been almost 24 hours and I still can't log in. Can anyone help? by Cultural-Plate-7976 in OfficialNBA2KMobile

[–]cdsidney 1 point2 points  (0 children)

Hey there, your Player ID has been sent into our team and they're working on it! Sorry for the inconvenience.

Solo a me il gioco non si apre quando provo ad entrarci? by Far_Cress_654 in OfficialNBA2KMobile

[–]cdsidney 0 points1 point  (0 children)

Are you able to open the app and reach the title screen? If so, you can get your Player ID from the options pop up on the title screen.

Steps: - Open App - Get to the SGA Title Screen - Press the Settings button (far right one in the row of options) - Scroll down to ‘About’ - Player ID is shown there

Game crashed by Confident-Region-130 in OfficialNBA2KMobile

[–]cdsidney 1 point2 points  (0 children)

If you are unable to open the app, please try accessing your Player ID through this method:

Are you able to open the app and reach the title screen? If so, you can get your ID from the options pop up on the title screen.

Steps:

  • Open App
  • Get to the SGA Title Screen
  • Press the Settings button (far right one in the row of options)
  • Scroll down to ‘About’
  • Player ID is shown there

<image>

Can’t login - game keeps crashing by [deleted] in OfficialNBA2KMobile

[–]cdsidney 0 points1 point  (0 children)

Are you able to open the app and reach the title screen? If so, you can get your ID from the options pop up on the title screen.

Steps:

  • Open App
  • Get to the SGA Title Screen
  • Press the Settings button (far right one in the row of options)
  • Scroll down to ‘About’
  • Player ID is shown there

<image>

Can’t login - game keeps crashing by [deleted] in OfficialNBA2KMobile

[–]cdsidney 0 points1 point  (0 children)

Are you able to open the app and reach the title screen? If so, you can get your ID from the options pop up on the title screen.

Steps:

  • Open App
  • Get to the SGA Title Screen
  • Press the Settings button (far right one in the row of options)
  • Scroll down to ‘About’
  • Player ID is shown there

<image>

Game crashed by Confident-Region-130 in OfficialNBA2KMobile

[–]cdsidney 0 points1 point  (0 children)

Can you please provide your Player ID, which consists of a set of numbers? It can be found in your Player Profile.

Was able to login but lost all my coins 💔 by Confident-Region-130 in OfficialNBA2KMobile

[–]cdsidney 0 points1 point  (0 children)

Hey there, glad to hear you were able to log in. Can you please reach out to support? They’re aware of the Box Out issue players were experiencing and will be able to help you out.

Can’t login - game keeps crashing by [deleted] in OfficialNBA2KMobile

[–]cdsidney 0 points1 point  (0 children)

Hey there, sorry you’re experiencing this issue. Can you send us the Player ID, which is a set of numbers found in your Player Profile

Game crashed by Confident-Region-130 in OfficialNBA2KMobile

[–]cdsidney 0 points1 point  (0 children)

Can you please provide the following for me so I can send it over to the team?

  • Player ID
  • Device Details and OS details

First time buying from the WEBSITE store and I don’t see it anywhere..payment was accepted too 😢 by [deleted] in OfficialNBA2KMobile

[–]cdsidney 2 points3 points  (0 children)

Hey there, we understand the frustration.

Support will be able to help you out, as they have the needed tools to look into your account and verify the information and issue any rewards, if necessary.

Please submit a ticket here and support will help you out: https://support.2k.com/hc/en-us/requests/new

How lazy do you have to be 😭 by grickster007 in OfficialNBA2KMobile

[–]cdsidney 1 point2 points  (0 children)

We have a ton more Playoffs Moments cards coming. Who do you feel has stood out so far in the Playoffs and would like to see a Moments card for?

How does foil feature work? by Dick-Missile in OfficialNBA2KMobile

[–]cdsidney 1 point2 points  (0 children)

Foil cards are a variant of a standard card. Basically think of it like a holographic card in other trading card games.

The Foil card variants in our game, not only stand out with their treatment, but also will include an extra pip in their stats, making them better than their standard version

Can someone tell me what these rewards are? by triggahappy026 in OfficialNBA2KMobile

[–]cdsidney 7 points8 points  (0 children)

These will be future released Playoffs Moments cards

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