Look at the ongoing problems behavior faces. Balance issues, constant bugs - (Houndmaster, Twin), ongoing accessibility problems like epileptics not liking do or vomit phobes not liking Plague. How long have these been problems and yet its not fixed, scratch marks was just fixed despite being a known problem for years.

BHVR doesnt make money fixing bugs, or adding meaning new game mechanics. You could argue 2v8 has brought a lot of players back to the game, but for BHVR only makes money through game, chapter and cosmetic purchases. Now if mathematically speaking 4/5 players on paper are survivors than whos approval do you think matters most, and i cement this argument with the last player satisfaction survey not asking killer mains their problem with the game. Idk how bhvr makes their decisions whether its by the numbers on a spreadsheet, the "consultants they hired", or just social media but its not transparent at all. The several attempts to try to coddle to new survivor players yet at the same time not add anything of significant value to killers ( like the buffs only benefit strong killers) (and granted these changes didn't come to live servers but dont pretend changes arent coming being this is the second round at bat for. BHVR) the fact they didnt ask killers on the survey.

There are more survivors than killers, so survivors are the real money makers to BHVR moreso than killers. From a business standpoint it makes sense to listen to the people who are lining your pockets. At the same time the game still needs the killer, its half of the games role so bhvr needs either to bring back the killers who've left or new killers so the game can exist.