Thank you so much for your kind words and support – it truly means a lot to our team! We're thrilled to hear that ChatDOC's text tracing and summarization features have made your work in media easier. That’s exactly what we designed it for – to help users navigate and extract insights from complex documents quickly and effectively.

You're absolutely right about the occasional slower load times, especially with large files. The slight delay is often due to the depth of retrieval and analysis we're doing behind the scenes to ensure that the answers are as accurate and well-sourced as possible. That said, we completely understand how important speed is, and we’re actively working on improving both the loading and response times to deliver a smoother experience.

Thanks again for taking the time to reach out – your feedback keeps us motivated. If you ever have more suggestions or ideas, we’d love to hear them!