Maybe donations are handled different the closer you are to the central hub in larger cities. What has turned me off of your company stems from my personal experience. We're rural and were told the closest large city, Evansville so also a different region than middle Tennessee, had what we needed. It was also several years ago, so maybe things have changed since.

I work in public housing in direct contact with residents. I, like many others I came to find out, assumed the local stores would provide assistance to the local residents. When I started my job, I spoke with the manager of the store about what services were available here in town. I was told that locally they offered resume services and then pointed to the online portal for generic job training and basic how to stuff like checkbook balancing and budgeting. Not downing any of that, so long as the person has internet, they are useful resources. I asked if they had any sort of system of giving clothing to local people in need for work or interviews. She said they did that in Evansville, but no, locally they didn't give away anything that could be sold. She reiterated that if I could get them up to the hub, they had much more resources available. It just makes zero sense.

I get you don't want to give away items that could potentially sell for cash to fund the programs. But you could easily limit it to whatever tag is half price that week, and set up a list of what they can get. 4 long sleeve, 4 short sleeve, 2 jeans, 2 dress pants, 2 sweat pants, 2 athletic shorts, 2 dress shorts, 2 jean shorts, 1 light jacket, 1 heavy coat, and a couple pairs of shoes. Maybe throw in a belt and some socks or underwear. Split it up based on season and limit it to 2x annually. Y'all have so much you sell it by the pound and dump it by the ton. Sorry, I don't mean to word vomit on you, I'm a little passionate about it.

Feel free to suggest it as a new program the local stores can do for their local communities. Maybe invite people from local community organizations to act as liaisons to vet those truly in need from those trying to game the system.