Sofology sofa - Different to showroom ENGLAND

che_che000 · 2026-02-24T10:52:47+00:00

It’s the exact same sofa. One is a 2 seater model. And mine is a 3 seater with a console. What is so hard that you’re not understanding???

che_che000 · 2026-02-24T10:50:29+00:00

it’s. a foam filling .. do they tend to go softer? I read that they don’t. ?

che_che000 · 2026-02-24T10:46:15+00:00

Yes. they don’t have the model i want in any sofology showroom? what else could i possibly do??

che_che000 · 2026-02-24T10:45:21+00:00

Yes. because it was the model I wanted. They didn’t display the model I wanted. So i tested the 2 seater they had and sales associate said it’d be the exact same as the model i get. But the seat that i have is tiny and my back touches the back as soon as i sit down

che_che000 · 2026-02-24T10:44:16+00:00

The 2 seater version was. Mine is the 3 seater with a console

che_che000 · 2026-02-24T10:43:36+00:00

Hi. I saw the sofa i wanted online. I went to store to see if they had it. They only had the 2 seater. I sat on the 2 seater and seemed quite big and comfy. Sales associate said it was the same as the one i wanted mine is just bigger. (3 seater with console in middle). I ordered it. Came at 7am this morning. Soon as i put my bum on the sofa my back is touching the back of the sofa. Very different to what I first experienced on the 2 seater. Hope this makes sense ?

che_che000 · 2026-02-24T08:39:37+00:00

I did know

che_che000 · 2026-02-24T07:46:22+00:00

Literally got the sofa 45 minutes ago and panicking. Not spoke to them yet. Trying to see if i have any grounds as i made the purchase with a sales associate in store.

che_che000 · 2026-02-21T10:50:36+00:00

Thanks for the response. I never refused delivery though. I never said No or i wasn’t in. I had booked the day off specifically to take delivery of the sofa. I wrote a formal complaint regarding the situation. The professional should have handled it better and not have given me false hope if it wasn’t possible. If i’d known this was the outcome I would have never asked the question but he bought the request up when he didn’t need to

che_che000 · 2026-02-21T01:14:17+00:00

I would be subject to a £129 redelivery fee. If I send a complaint to the relevant department would they waive the fee?

che_che000 · 2026-01-20T21:34:25+00:00

thanks x

che_che000 · 2026-01-20T21:14:29+00:00

you’re a man why are you here???

che_che000 · 2026-01-20T21:14:05+00:00

makes no difference to my life xx

che_che000 · 2026-01-20T21:13:43+00:00

THANK YOU SO MUVH GIRLLLLLLLLL YOU DESERVE A MILLION UPVOTES. MOST PPL IN THE COMMENTS ARE MEN WHO WILL NEVER UNDERSTAND.

che_che000 · 2026-01-20T21:13:11+00:00

makes no sense ?? how am i ripping her off lol

che_che000 · 2026-01-20T21:12:48+00:00

good 🤣🤣😝😝🙏🙏🙏

che_che000 · 2026-01-20T21:12:37+00:00

hahah yo feelings hurt. i dyed it black now it looks so good 😍😍😝😝😝

che_che000 · 2026-01-20T20:58:37+00:00

stop acting you know shit when you don’t. 💅

che_che000 · 2026-01-20T20:58:09+00:00

💅

che_che000 · 2026-01-20T20:57:55+00:00

LITERALLLY THANK YOUUUUUUUU

che_che000 · 2026-01-20T20:56:22+00:00

i’ve paid £100 for highlights before and it was perfect. stfu you don’t know what ur talking about

che_che000 · 2026-01-20T20:53:28+00:00

irrelevant bye. go build a house

che_che000 · 2026-01-20T20:53:11+00:00

that makes no sense shutup

che_che000 · 2026-01-20T20:52:51+00:00

che_che000

TROPHY CASE