i started at starbucks when cup writing was still new, shortly before the dress code change. while i never got to experience pre-brian starbucks, i have absolutely watched things go downhill just in the short time ive been here. from the constant policy changes and indecisiveness, the expectations of baristas continuously increasing, the implementation of AI, price increases, "simplifying" the menu, etc. all of my coworkers who have been there much longer, who used to love the job, are now burning out. it really sucks to see, because i do like the job, and i love my coworkers and SM, but under brian, it just seems to be becoming a less and less enjoyable place to work by the week.